3rd Line Support

4 days ago


London, United Kingdom HW Select Ltd Full time

A new opportunity has arisen for a 3rd line Windows support engineer in their London office. This opportunity is with a renowned charity and is responsible for delivering both cloud and on-site physical/virtual systems and services.

The Technical Support professional will have some of the following technical skills;
- Administering Exchange Online
- Office 365
- Administering MS Active Directory
- Administering DNS, DHCP and ADFS environments
- Proven senior experience of working hands-on with Windows server and 3rd line (technical infrastructure) support
- Cloud computing
- Proven mentoring skills with technical staff
- Proven process and procedure development skills
- Excellent analytical and investigative skills
- Strong skills in IT problem resolution procedures and techniques

**Benefits**

Salary to £62,000

Pension

Holidays

Hybrid working environment


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