Food and Beverage Attendant

4 months ago

Prescot, United Kingdom Rainhill Hall Full time

We are looking for skilled food and beverage staff take orders and deliver food and beverages to our customers.

The right food and beverage staff will uplift the food and beverage experience for our customers, and we are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus and bar-service, multi-tasking various front-of-the-house duties and collecting bill payments. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall experience for our guests.

Key Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests

**Requirements**:

- Proven work experience as food and beverage staff in a 4* environment
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- Food safety certification is a bonus, but not compulsory

**Job Types**: Full-time, Part-time, Permanent, Zero hours contract

**Salary**: £6.83-£10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: Bar Staff, Waiter, Waitresses, Service Staff, Event Staff

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