Infusion Care Specialist
7 months ago
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. The company is a constituent of the FTSE 100 Index (LSE: CTEC) and in 2021 revenues were over $2 billion.
This is a strategic role focusing on accelerating sales growth and developing customer relationships. A key element of the role will be the successful introduction of several new products to key customers.
The Infusion Specialist role covers acute and community. Its primary function is to accelerate the clinical and economic adoption of ConvaTec brands in the acute & community sector. Through sales activity at a senior level within Trusts, they should improve access to the ConvaTec range via the production of care pathways and guidelines and the inclusion of brands on formularies. Health Economic packages & sales collateral should be used to broaden funding for products in key therapeutic areas. Similarly to support the inclusion of brands on formularies in the Community where applicable.
**Duties and Responsibilities**
Delivery of agreed sales targets Fully understand account dynamics, priorities and key people Develop and deliver on strategic account management plans to increase product usage in focus accounts Lead sales and implementation activity in designated accounts developing project work plans with local account managers Maximise ConvaTec product access through formulary inclusion and guideline development Accelerate adoption of new technologies Develop flexible solutions for Trust/Community accounts to maximise implementation and adoption across the designated portfolio Produce and deliver business cases for Formulary listings Initiate audits to gather prevalence data where appropriate Identify, engage and maintain relationships with Key Opinion leaders, decision makers & new influential customers within the LHE Demonstrate excellent working knowledge of pc and software packages. Ability to input and produce spreadsheets supporting analysis of account performance. Can produce and adapt presentations Management of local expense budget for best ROI
**Principal Contacts**
- Internal - Regional Business Managers, MSL, Account Managers, Other HDMs, Marketing, Finance, Medical Affairs
- External - Clinical Nurse Specialists, Urology Nurse Specialists, Continence Nurse Specialists, Matrons, Hospital Directors, Consultant Leads, Functional Managers, Procurement, Meds Managers, Pharmaceutical CCG Leads
**Travel Requirements**
There is a large amount of travelling within the region daily. There may be monthly travel to national offices and occasional travel to other regions. Estimate 20% time traveling and up to 20 nights per year in hotels.
**Person Profile Desirable**:
- Multi-role sales experience including direct selling, influencing and customer management.
- Ability to show evidence of upper quartile sales performance on a consistent basis.
- Ability to manipulate, analyse and interpret data from a variety of sources and through effective decision-making, planning and implementation delivering superior business results
- Satisfactorily completed self managed projects
- Able to set own objectives, develop comprehensive account plans and deliver business return
- Ability to manage both long and short term business goals
- High interpersonal skills to network within ConvaTec and large customer accounts
- Excellent negotiation skills
- Understanding of the structure, strategies and key priorities of the NHS and up-to-date NHS terminology
- Experience of driving product access within the NHS (community or hospital) to drive demonstrable business growth
- Experience working with a wide range of specialist and culturally diverse people, influencing them to get things done.
- Delivers value-added business results within tight deadlines.
- Understanding of financial accountability, budgets and resource planning
- Multi functional team working and principles of organisational networking
Must have:
- Ensures product access (formulary management, budget approval, product stocking and evaluation)
- Understand how the structure and priorities of the NHS have implications for product access, and likely implications for their Region and managed accounts
- Researches budget/formulary decision-makers, influences, processes and pathways
- Supports the formulary/stocking process ensures: clinical customers receive support during product evaluation process, completes report writing, presentations and other necessary activities
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