Production & Logistics Assistant
3 weeks ago
**Responsibilities**
- Arranging collections, deliveries and international shipments
- Sending & tracking samples with European & UK factories
- Liaising with UK workshops
- Co-ordinating with our delivery & install team
- Liaising with fabric & FR treatment houses
- Processing orders
- Tracking payments, sending balance request & invoice’s to clients
- Sending & tracking samples & parcels via DHL the post office
- Assisting with customer services - looking after client aftercare & resolving problems
- Keeping the sales team updated with progress of orders / feeding back any delays to the client.
- After delivery client calls
- Helping with general office duties - such as processing credit card payments, filing orders & post
- Researching new products when required
- Negotiating with suppliers on price
**Qualifications**
- Excellent organisational skills and attention to detail
- Excellent Numeracy skills
- Good communication skills - spoken & written
- Proficient IT skills with Intermediate to Advanced MS Office Suite - Word, Excel & Outlook
- Experience of use of databases (ideally Access)
- Previous clerical or admin experience is essential - ideally for a commercial company
- Ability to multitask and ability to prioritise tasks
- Good time-keeping
- A sense of humour & team spirit
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