Regional Mobile Maintenance Supervisor

2 months ago

Eastleigh, United Kingdom EMCOR UK Full time

**Duties/Responsibilities**:
Job Purpose:
Reporting to the Account Manager, Regional Mobile Maintenance Supervisor is responsible for the day-to-day supervision of a regional maintenance team carrying out planned and reactive maintenance of JTI Merchandising Equipment in retail locations to agreed timescales. In addition they are responsible for carrying out audits of materials in storage and site audits of works carried out.

Duties / Responsibilities / Accountabilities / Deliverables:

- To ensure that planned and reactive maintenance is completed in an efficient way in both time and travel by their team.
- To ensure works are completed within agreed customer SLAs
- To comply with all EMCOR rules and requirements regarding Health & Safety and common working practices.
- To liaise with Suppliers, Manufacturers or EMCOR office personnel in requesting guidance in the repair of specific equipment and/or the sourcing of spares and parts needed to complete assigned work.
- To audit the stock and order system to ensure a suitable quantity of standard spares are always maintained on the vehicles and in the storage hubs.
- To complete the required administration on the day-to-day activities of the role and be punctual on their returns to the deadlines specified.
- To be smart and presentable whilst carrying out their day-to-day working duties and wear company issued uniform whilst at work.
- Be prepared to cover for other contract supervisory staff during their absence or when workloads dictate.
- Be prepared to do reasonable overtime as required by the Account Manager depending on workload and JTI’s approval.
- Be prepared to undertake formal Supervisory, H&S and electrical training as required to meet contract deliverables and Health and Safety requirements.
- Be prepared to travel through out the UK auditing site works on behalf of the Account Manager.
- Be prepared to stay away from home for periods of time to execute audits and employee welfare meetings. Other duties as directed by the Account Manager as and when required
- Other duties as directed by the Account Manager as and when required.
- Be prepared to partake in on call rota should this become a contract deliverable.

Resource responsibilities:
11+ direct permanent reports

Responsible for:

- Maintaining van and hub stock levels and ensuring stock holding matches inventory.
- Ensuring the employees under their control adhere to the company principles and policies.
- Keeping company vehicle clean and presentable, reporting any accidents or damage to the contract administration team without delay.
- To lead mobile team by example.

**Person Specification**:

- Understanding and ability to learn, to repair replace and/or maintain equipment made from wood, plastics, metal and glass, which will also include minor electrical work.
- Be prepared to stay away from home to meet needs of audit and supervisory requirements.
- Be prepared to travel throughout the region to, between and from sites, approximate mileage 25,000 per annum.
- Ability to learn how to analyse and repair basic electrical light and shutter motor / control faults.
- Good timekeeper with organisation and planning skills including local route planning and priority setting.
- Self-motivated and ability to motivate team as well as a good team player.
- The ability to make sound judgements and decisions in line with the company’s guidelines and objectives.
- Interpersonal and communication skills, both oral and written, demonstrating the ability to convey specific details to relevant parties.
- Ability to deliver good customer care.
- Be computer literate and competent in IT skills (Word, Excel etc).
- Experienced in using handheld data technology (tablets) in a working environment. Formal qualifications in a trade discipline required with experience in retail maintenance preferable.
- Good Health and Safety understanding and compliance record
- Valid full UK driving licence.
- Must be trustworthy.
- Formal qualifications in a trade discipline required with experience in retail maintenance preferable.

**Benefits**:

- Vehicle, tools, PPE & Clothing supplied.
- Incentive scheme based on performance.
- 40hrs per week permanent position with 1hr for lunch.
- Preauthorised overtime as and when required.
- IT equipment & mobile phone supplied.
- Working from Eastleigh office.
- 25 days plus Bank Holidays leave per annum.
- UKPIA & First Aid Training provided.
- Be prepared to stay away from home for periods of time as required by the Account Manager.

Electrical qualifications would be beneficial but not essential.

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