Syp - Performance & Support Assistant - May 2023

3 weeks ago

Wath upon Dearne, United Kingdom South Yorkshire Police Full time

**Department**:People & Organisational Development

**Location**:Robert Dyson House. Wath upon Dearne***

**Salary**:£20,118 - £21,837 (Band B) pro-rata

**Hours**:30 hrs per week

**Contract Type**:Permanent

**Role Purpose**:
This role is responsible for supporting the effective operation of the People and Organisational Development (POD) department by providing administrative, business and logístical support. The role is critical in supporting the teams that develop and maintain the culture, skills and competencies needed to provide an outstanding service to the public.

**Key Responsibilities**:

- Administrate the support processes and functions required to operate POD including requisitions/ purchase order processes, Organisational Development and Learning (ODL) delivery planning, student support and maintenance of records using relevant systems.
- Act as first point of contact for enquiries about learning or business support functions.
- Provide assistance to training deliverers ensuring smooth delivery of programmes, including IT and classroom/ venue set up.
- Manage data quality, ensuring data is accurate and recorded appropriately and where relevant according to required policy/ standards.
- Co-ordinate and monitor learner activity across all delivery sites.
- Manage on-line service desks and provide administrative support for on-line systems.
- Ensure administrative and business support processes are high quality and efficient, identifying where improvements are required.
- Support ODL colleagues in keeping learning materials and resources up-to-date.
- Support learners in accessing learning and development resources and activities - proactively promoting available development.
- Identify risks/ issues to learning and development delivery and/ or quality so that they can be dealt with as quickly as possible.
- Provide support to Corporate and POD Boards/ meetings, drafting agendas and taking minutes.

**Skills and experience**:

- Able to use relevant systems to manage POD business processes.
- Able to support the planning of ODL activity and resources, using relevant IT systems and digital platforms.
- Able to work with stakeholders through effective communication that enables their support needs to be met.
- Able to identify opportunities for quality and/ or efficiency improvements through review and implementation of administrative/ business support processes.
- Experience in an administrative/ business support role.

For further information relating to the role and tasks of this position, please refer to the attached role profile.

**Benefits**:
We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

- Generous annual leave allowance
- Flexible and hybrid working
- Generous ‘family’ leave
- Voluntary CPD Events for all staff to allow continuous development
- Mentoring & Coaching Scheme
- Paid Professional Subscriptions when relevant to role
- Access to a range of occupational health facilities
- Generous pension scheme
- Employee assistance service (accessible 24/7)
- Additional benefits for Westfield Health members
- Cycle to work scheme
- Sports and Social Club

**Eligibility**:
**Appearance & Standards**:
**South Yorkshire Police’s Key Values**:
Please find attached information sheet on South Yorkshire Police’s Key Values. The force has a particular focus on three areas, Fairness, Integrity and Trust. Under each of these three headings there are key behaviours we expect all employees to adhere to.

**Closing Date**:
Friday 19th May 2023 at 23:55

Closing dates are not normally extended, other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.

**Contact point for applicants**:
**Further Information**:
Did you know? You can copy and paste the link currently in your browser and access this vacancy at home.

**Diversity & Inclusion**:
In addition, we will look to support anyone who requires Part Time/Job share working hours.

Please note that, should you be successful at the interview stage, the relevant internal or external pre-employment checks are required. These include vetting clearance or review, prior to being appointed to the new role and start date being agreed.

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