Regional Coordinator

3 weeks ago

Watford, United Kingdom Service Innovation Group Full time

**Job Title**:Regional Field Coordinator

**Salary**:£30,000 per annum

**Location**:Watford Head Office

**Hours**:Monday to Friday 08:30 - 17:00

**Holiday**:33 days (Including bank holidays)

**Job Summary**

Service Innovation Group UK are looking to recruit on a permanent basis for a Regional Field Co-ordinator to fully manage the field merchandiser bookings for one of our key accounts, whilst supporting with all other client booking management tasks.

The role requires an organised and structure approach to all tasks, a determination to work to deadlines, manage multiple priorities and see all tasks through to completion. We need someone who has excellent Excel skills and is a good communicator.

**Role Responsibilities**
- To fully manage the booking process for one of our key clients in accordance with their deadlines and KPI’s; creating geographical territories, balancing field team workloads, in order, to complete a booking template for distribution to the field team workers.
- Monitoring the bookings acceptance, follow up responses with individuals and reassigning declined booking
- Work alongside the wider Client and Operations teams to ensure schedules and deadlines are cohesive with the companies’ wider objectives.
- Prepare and deliver regular updates to senior management and document action plans.
- Work with the client to deliver against set KPI’s and SLA’s
- Working with senior operations team managers to ensure that all other client bookings are fulfilled by the deadlines.
- To be pro-active in all areas of operations, seeking to develop and maintain effective working relationships with the field team, the Client and Service Support team, ensuring effective completion of activities to deliver timely, quality assured execution of the activity

**Desirable Experience & Skills**
- Excellent Excel skills - the ability to manage large amounts of data, work across multiple files and use formulas
- Attention to detail, with a focus on accuracy and follow through from start to finish on each task
- Good all round communication skills
- Highly effective written & verbal communicator
- Experience in field marketing is advantageous
- Strong MS office skills - particularly Excel

**What We Offer in Return**
- Competitive salary
- Phone
- Laptop
- Buy and sell holiday
- 25 days annual leave + 8 bank holidays
- Pension plan
- Life assurance
- We offer dental and private medical insurance after successful completion of probation
- Perks - Free daily refreshments in the office and free Friday lunch, with an early finish on a Friday.

**Why Work for SIG?**

For over 40 years, Service Innovation Group has provided best in class field marketing solutions for some of the World’s biggest brands. With 500 employees in the UK and 40,000 across Europe, we are Europe’s number one outsourced people management and consultancy agency.

Supported by the very latest, tailor made, inhouse technology, we deliver bespoke field solutions for our clients which include retailer merchandising, sales, POS implementation, audits, data collection, mystery shopping, and tech installation.

We are proud to be a carbon neutral business and work closely with carbon neutral Britain to support conservation projects to offset our emissions each year. We are also proud to be verified and accredited by the Safe Contractor.

Your journey with us begins with great relationships built by our people - that’s why our employee partnership average is 7 years, something we are immensely proud of.

At SIG we don’t just look after our customers we look after each other. We understand the need to support each other in a busy workplace, and we do our utmost to support the health and wellbeing of all our employees. Our people are our business and we put our people first, above all else.

**Salary**: Up to £30,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Watford, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: RFC-47489403-SIG

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