Day Porter

7 months ago

Fort William, United Kingdom Inverlochy Castle Hotel Full time

Oct 31- Written By Craig BurnsAs a Hotel Porter, you will support the Front of House team in the effective running of all check in/check out to ensuring customer satisfaction by maintaining an exceptional standard of delivery and professionalism. This role is one of the most important within the hotel as you will be interacting with our valued customers constantly throughout the day. Therefore, a friendly and positive outgoing nature is required with knowledge of the local area as you will often have to advise guests of local attractions, restaurants and travel.

**Responsibilities include**:

- Assisting the General Manager with all arrivals and departures to the hotel.
- Maintain an exemplary knowledge of all food & beverage.
- Be the first face of the hotel as guests arrive / depart.
- Assisting the Food & Beverage Team with restaurant hosting, bar duties and restaurant service as required.
- Completion of daily checklists for the General Manager.
- To adopt a flexible approach and assist in different areas of the hotel as business and customer needs dictate.
- Assist with housekeeping to ensure rooms are ready on time for guest’s arrival.
- Carry out all reasonable management requests.

You are responsible for making decisions that directly affect the day-to-day operations of the above. Your main areas of responsibility are:

- If this position is of interest to you and you would like to be part of our team then please contact us. All applicants must be eligible to work and reside in the UK._
- Craig Burns
- Loves advertising, food & drink and working with hotels

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