Groups & Events Travel Consultant
5 months ago
We are seeking an experienced **Groups & Events Travel Consultant** working fully from home to join a highly successful travel company.
This is an exciting role is ideal for a travel professional with group travel experience seeking career development working fully from home. GDS experience such as Amadeus and Galileo is essential for this post with experience booking group travel.
**Each day will not be the same - duties includes**:
- Servicing bookings from start to finish, including post booking activities
- Utilising outbound calling, up-selling and cross-selling, along with other techniques, to maximise revenue.
- Focusing on group flight and hotel bookings for client across the globe using GDS.
- Partnering with Destination Management Companies and event providers to offer additional products globally.
- Providing a professional consultancy service for all clients, anticipating their needs and offering a range of value-added solutions to exceed their expectations.
- Building relationships with and working alongside internal partners such as Product, Finance, and Commercial.
- Keeping up to date with changes within the travel sector e.g. Crisis, industrial action.
- Achieving and maintaining SLAs and targets whilst working efficiently
- Regularly checking and actioning airline queue messages and monitor existing bookings that are on hold.
**Benefits**:
- Fully remote position
- Life Insurance
- Full training
- Private medical insurance
- Health Cash Plan and Dental
- Volunteering day (pay is offering for one day for community work)
- Company sick pay
- Pension
- Employee assistance programme
- Referral scheme
- incentives for new hires to refer anyone.
**Salary**: Up to £24,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free or subsidised travel
- Life insurance
- Private dental insurance
- Sick pay
- Store discount
- Work from home
**Experience**:
- group travel sales & GDS: 2 years (required)
Work Location: In person
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