Head of Delivery

5 days ago


Kidderminster, United Kingdom Hays Specialist Recruitment Limited Full time

Head of Delivery - Software Support Permanent Job in Worcestershire c.£65,000 + package
**Your new company**
Hays are working with a leading provider of fully managed IT Support, Solutions, Cloud Services and ERP software who help enable the digital transformation of businesses across the UK. This organisation are a premier partner of global IT providers in IT andcyber security and deliver best-in-class technology solutions. Employing over 300 staff in the West Midlands and supporting over 1,000 customers to manage their IT infrastructure from end-to-end.
**Your new role**
This is a newly created permanent job which has been created to help support the delivery and support of two business software solutions. This is a key position, for an experienced IT Manager who can lead, guide and support a delivery team. You will be thestrategic lead for software solutions and help provide exceptional customer service and delivery against agreed KPIs. Key areas of focus will include; people management and development, understanding and analysing processes and working practices encouragingcollaborating and continual improvement. Being an advocate for strategic vision and ensuring delivery of software solutions successfully.
**What you'll need to succeed**
We are looking for an IT leader who has the ability to manage an IT delivery team. You will ideally have previous experience working within Software Delivery and experience working with external customers. You will be personable, confident, hardworking andable to gain commitment and buy-in from team around you.
**What you'll get in return**
This business are at the forefront of the technology industry and are growing. In joining, you'll join a dynamic, motivated and creative workforce which offer a great working environment. They actively encourage internal progression and personal developmentfor those interested, job satisfaction and culture that supports staff. Alongside this, they can offer a competitive salary based on your experience, hybrid working and a car/car allowance. You'll also earn 25 days annual leave + bank holidays with the opportunityto buy or sell additional leave as well as private healthcare and free on-site car parking.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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