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Receptionist / Administration Assistant

4 months ago

Newcastle upon Tyne, United Kingdom Williams Lea Full time

**Receptionist/Office Services Assistant**

Job title: Receptionist/Office Services Assistant

**Salary**: £21,312.23 per annum

Location: Newcastle upon Tyne, NE1

Contract: Permanent, Full time

Shifts: 37.5hrs per week - 9:00am - 17:00pm

Work Model: On-site

**Williams Lea seeks a Receptionist/Office Services Assistant to join our team**

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for

**Purpose of the role**

The role of Receptionist is a key position in Williams Lea. The primary function of the Receptionist is to deliver Services to our clients in accordance with the Service Level’s agreed at the outset of each contract. The role of the Office Services Assistant is a key position on the DAC Beachcroft Williams Lea account reporting to the Office Manager. The main task of the role includes.
- Collection and opening of post within SLA
- Reprographics
- Other Office Services tasks
- Special and Recorded Post processing

**Key Responsibilities**
- Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation.
- Delivering a high quality standard of corporate service including arranging client meetings and events
- Managing onsite car parking for clients and visitors
- Providing IT equipment support working closely with other departments.
- Working extremely closely with the hospitality team to ensure a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required.
- Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events.
- Dealing with administration tasks
- Ensuring that the post deadlines are kept to.
- Reprographics, manual and via DocBuster
- General maintenance of general office equipment
- Assisting with moving and transportation of boxes around the office
- Provide data to Office Manager when required
- Report any issues to Office Manager
- Other Office Services related tasks as required

**Key Skills**
- Previous reception/customer service experience essential
- Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
- Well presented, with excellent communication skills (written, listening and verbal)
- Strong customer focus
- Planning & organising - Managing and measuring work
- Accountability and responsibility
- Ability to operate at all levels within the organisation
- Confident and with a professional, business-like manner
- Ability to work under pressure, maintaining accuracy and delivering against timescales
- Team player, consistently in tune with the aims and objectives of the business
- Excellent time management and organisational skills
- Ability to carry out delegated functions/tasks/projects
- High level of confidentiality in management of staff
- Able to meet deadlines and prioritise tasks
- An understanding of an employer’s statutory and 'best practice’ Health & Safety requirement

**The Package**

Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

**Job Types**: Full-time, Permanent

**Salary**: £21,312.23 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

Expected start date: 08/05/2023