Barista

5 months ago


Durham, United Kingdom The Pump House Tea Room Full time

We are seeking a skilled and enthusiastic Barista / Waitress to join our team. As a Barista, you will be responsible for preparing and serving a variety of hot and cold beverages to our customers. Your role will also involve providing excellent customer service and maintaining a clean and organised workspace.

**Duties**:

- Prepare and serve a wide range of coffee, tea, and other beverages according to customer preferences
- Take customer orders and process payments accurately
- Provide exceptional customer service by greeting customers, answering questions, and addressing concerns
- Maintain a clean and organised work area, including cleaning coffee machines, equipment, and utensils
- Ensure compliance with food safety regulations and maintain proper hygiene standards
- Assist in food preparation as needed
- Collaborate with team members to ensure smooth operations and efficient service
- Handle customer complaints or issues in a professional and timely manner

**Skills**:

- Strong knowledge of coffee brewing techniques and beverage preparation
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Basic math skills for cash handling and order processing
- Excellent time management skills to ensure timely service
- Knowledge of food safety practices and procedures
- Strong communication and interpersonal skills for effective customer interaction

**Job Types**: Full-time, Part-time

**Salary**: £6.40-£11.44 per hour

Expected hours: 16 - 30 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

**Experience**:

- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person


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