Ward Clerk, Treatment Centre

2 weeks ago


Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full time

The successful applicantwill be an excellent communicator with good IT skills and previous experience in dealing with the general public. You will beenthusiastic and dedicated to providing the best service at all times.

The main duties will include answering the telephone, filing and tracking case notes,updating the patient management systems, accessing and updating and inputting data.

You will be working a 5 hours per day 5 days a week 14.00 - 19.00. However, a flexible approach to working hours is needed as you will be required to support gaps in the Ward Clerk rota due to holidays and sickness.

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
- Welcoming new and returning patients to the department.
- Creating an attendance on the patient PCS system
- Monitoring new referrals to the department and informing nursing staff of expected admissions
- Requesting, tracking, filing and sometimes creating new case notes in a timely way
- Printing patient documents
- Answering and responding to telephone enquiries.
- Discharging patients off the PCS system and printing discharge letters.



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