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IT Support Analyst

5 months ago

Manchester, United Kingdom BCT Resourcing Full time

We are looking for an enthusiastic and passionate IT Support Analyst to join a reputable & technology leading business based from Manchester.
This company is currently going through a large period of growth, opening multiple offices across the globe due to continued success (even during the pandemic). To support this they are also going through a large digital transformation towards the cloud
With the transformation well underway, you'd be working with leading technologies in a hybrid Azure environment. With leading Analytics and Development functions, innovation helps this organisation stay a leader within their industry
You would be joining a team of like-minded IT Support Analysts within the heart of the company in Manchester - responsible for providing IT Support across the business. There are no siloes in this team, you'd be involved in all aspects of IT and Infrastructure
Key Skills & Experience:

- Experienced providing IT Support in a hybrid hands on / Service Desk environment at a 1st to 2nd line level
- Broad knowledge base across various technologies including; Office 365, Windows, VMWare, Active Directory, Telephony, Cisco, JIRA, Mimecast, Salesforce etc
- An understanding of Azure is desired (training will be provided)
- Strong communication and customer service skills
- A desire to learn and continue expanding your technical knowledge
This is a business that actively promotes learning & development and a great opportunity to progress your career
Due to a hands on element to the role, this will be a hybrid home / office pattern so you must be able to commute to central Manchester.