First Point of Contact Assessor

2 months ago


Swansea, United Kingdom Adferiad Recovery Full time

Duties To have commitment to and demonstrate an undertaking of equality of opportunity and its relevance to different sectors within the community. Must demonstrate empathy towards Adferiad Recovery’s beneficiaries. Undertake comprehensive substance use assessments, risk assessments, and develop care plans to meet identified needs. Deliver brief interventions.

Conduct screening phone calls for substance users wanting to access drug and alcohol services. Monitor the Newid referral inbox and contact newly referred clients. Work in partnership with service users to reduce alcohol and drug related harm. Attend relevant meetings to update partnership agencies.

Participate in team meetings and regular supervision sessions. Maintain confidentiality in accordance with Adferiad’ s policy and procedure, and with any statutory/contractual requirements. Work in a non-judgmental, anti-discriminatory way at all times. Promote a positive profile of all local substance misuse treatment agencies.



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