Warranty Administrator

3 weeks ago

Plymouth, United Kingdom Platinum Car Centre Full time

Job Overview:
We are seeking a detail-oriented and organized Warranty Administrator to join our team. As a Warranty Administrator, you will be responsible for managing warranty claims, ensuring accurate documentation, and providing exceptional customer service. This is a full-time position based in our office.

**Duties**:

- Process warranty claims and ensure all required documentation is complete and accurate
- Communicate with customers, dealers, and manufacturers regarding warranty claims
- Maintain warranty records and files
- Coordinate with internal departments to gather necessary information for warranty claims
- Assist in resolving any warranty-related issues or disputes
- Provide excellent customer service by addressing inquiries and concerns promptly and professionally
- Perform general administrative tasks such as data entry, filing, and maintaining office supplies

**Experience**:

- Previous experience in an administrative or clerical role preferred
- Strong data entry skills with a high level of accuracy
- Familiarity with computerized systems for tracking and managing warranty claims
- Ability to type quickly and accurately
- Excellent organizational skills with the ability to prioritize tasks effectively
- Strong phone etiquette and communication skills
- Experience using QuickBooks is a plus

We offer competitive compensation and benefits packages. If you are a motivated individual with excellent attention to detail, we would love to hear from you Please submit your resume and cover letter outlining your relevant experience.

**Job Types**: Part-time, Permanent

Pay: £19,188.05-£28,622.51 per year

Expected hours: No less than 30 per week

**Benefits**:

- Company car
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Expected start date: 20/05/2024

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