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Care Home Receptionist

4 months ago

Crewe, United Kingdom Morris Care Full time

**Care Home Receptionist**

**Salary: £10.50 per hour**

**Hours: 32.5 hours per week - Monday, Wednesday, Friday, Saturday & Sunday (Job share considered)**

**About the Role as Receptionist**

As Receptionist, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.

You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.

Responsibilities of the Receptionist:

- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the Morris Care values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Provides timely updates to the Marketing department on all social activities to ensure these are included in brochures, newsletters and other marketing material to actively promote the Home and any associated events and activities.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.

Education, Skills and Experience of the Receptionist:

- Educated to GCSE level or higher
- Experienced in working in a reception capacity
- Experienced in working in a commercial mindset
- Able to maintain professional composure at all time
- Action orientated with a passion for working in an effective and timely manner

Benefits for the Receptionist
- Comprehensive induction programme
- Ongoing training and development, the opportunity to build a career
- Workplace pension
- Employee discount scheme
- Free DBS
- Free Uniform
- Free on-site parking
- ‘Refer a Friend’ payments of up to £500
- Mentorship bonus scheme

**About Us**

Morris Care are part of The Welford Health Care group. We are a well-established care provider, now part of 19 care homes, offering quality specialist care for older people and, in some homes, young physically disabled adults. We also specialise in delivering complex care, rehabilitation and pioneering dementia care, which focuses on nurturing an individual’s independence and to enabling them to enjoy their day-to-day life as much as possible. Our values and philosophy of care unite us in all we do, “we are dedicated to providing professional, kind & compassionate nursing care where residents’ health happiness & wellbeing are at the heart of everything we do”.

We are looking for kind and compassionate individuals to join the Morris Care and Welford Healthcare family.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £10.50 per hour

**Benefits**:

- Employee discount
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Every weekend
- Holidays
- Weekend availability

Application question(s):

- Where did you hear about this position?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RH - Corb