Healthcare Support Worker

5 months ago


Portsmouth, United Kingdom Portsmouth Hospitals University NHS Trust Full time

**Company Description**
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
**Job Description** Are you the kind of person who always puts patients first? Are you a team player? Are you always looking to improve what you do?**

We are looking for a positive, resilient, compassionate and enthusiastic healthcare support worker. You should have a desire for learning and developing your skills and knowledge, we will support you to develop skills such as wound care and plastering.

You will work closely with our Registered nurses and Emergency Nurse Practitioners to ensure that patients pathway through both the Emergency Care Centre and Urgent Treatment Centre is safe, efficient and within a timely manner.

You must have the ability to work under pressure to tight deadlines, have good written and verbal communication skills, and enjoy working in constant and rapidly changing environments.

**It is essential that you are able to work across both sites of PHU and Gosport War Memorial Hospital.**

You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team. The induction program, also leads to the Care Certificate.

The HCSW role includes a variety of working patterns which attract shift allowances.

**Key Responsibilities**:
Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.

**Typical day-to day duties include**:

- Provide care for patients, helping to maintain their personal hygiene, which will sometimes include working with bodily fluids
- Provide physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
- Assissting with meal times.
- Assist with cleaning tasks
- Record information to patient administration system and assist team with other administrative duties

**Qualifications**:

- Essential_
- ** English and Maths qualification GCSE/Functional Skills at Level 1 or equivalent**
- Desirable_
- Level 2 qualification in Health and Social Care/Clinical Health or equivalent relevant experience
- QCF Level 3 (or equivalent) in care or modules relevant to the area
- Level 2 English and Maths

**Experience**
- Essential_
- ** Desire to deliver compassionate hands-on care in the hospital environment**:

- ** Can demonstrate understanding of and share the Trust values of Working Together for Patients, with Compassion, as One Team, Always Improving**
- Desirable_
- Experience of working with people in a care home or within a hospital setting

**Skills and Knowledge**
- Essential_
- Ability to work as part of a team
- Compassionate towards patient care and demonstrate Trust values
- Excellent verbal and written communication skills
- Able to meet the minimum skill set within first twelve months of appointment with support and development where required (list of skills as defined in generic competency framework)
- Desirable_
- IT skills
- European Computer Driving License (ECDL)

**Other**
- Motivation to meet the patients' needs for self and others
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible and part of a team
- Ability to juggle many priorities at one time, whilst remaining calm

**Additional Information**
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.



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