Sales Administrator

4 weeks ago


Gateshead, United Kingdom Jackson Hogg Full time

**Jackson Hogg is thrilled to be working with an expanding manufacturing company in their search for a Sales Administrator.**

**Title**: Sales Administrator

**Reports to**: Senior Account Manager

**Department**: Commercial

**General Scope of Position**:
You will be a dedicated point of contact for customers throughout the order process until despatch, liaising with the production team to ensure on time delivery. You will ensure all orders are processed accurately and organise shipments to customers.

**Main Duties and Responsibilities**:

- Manage the administration of customer orders, dealing with both internal and external communications and queries
- Input data into Company’s IT systems (Tharstern) and manage daily production requirement in line with customer requirements.
- Work with the Senior Account Manager and Accounts Technician to remain efficient in the ordering and batch sizing of outwork products.
- Where required, receive and input information on customer portals.
- Maintain lines of communication with department managers to ensure clear, effective flow of information between supply and demand.
- Support higher management in managing customer development, product improvement and NPI projects.

**Other Duties**:

- Follow systems and procedures outlined in Company manuals. Ensure Company policies & procedures are followed.
- Communicate effectively with the higher management, department heads, and the production team, informing and updating them regularly to guarantee that customer requirements are met.
- Maintain a professional appearance of both yourself and staff members at all times.

**Education**:

- Educated to GSCE level or equivalent (Essential)

**Experience**:

- Minimum of three years’ experience in a similar role (Essential)
- Knowledge pf Tharstern software (Desirable)

**Skills**:

- Excellent attention to detail, with the ability to maintain a high level of accuracy (Essential).
- Excellent IT skills, including a good working knowledge of Microsoft Office Word, Excel and PowerPoint (Essential).
- French/German speaker (Desirable).

**Attributes**:

- Be a team player and recognise the importance of a team structure.
- The ability to be flexible and have a problem-solving attitude.
- Be professional in your approach to your work and the business.
- Ability to work on own initiative.

**Hours**:

- Monday - Thursday = 7:45am - 4:14pm
- Friday = 7:45am - 1:45pm

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Experience**:

- administration: 1 year (required)

Work Location: One location


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