Wellbeing Practitioner

8 months ago


Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full time

The post-holder will work within the Occupational Health and Wellbeing team providing wellbeing interventions to support clients with mild to moderate health and wellbeing concerns and coaching individuals to lead a healthy Lifestyle. This role has a specialist focus on delivering workplace complimentary therapy across the organisation and as such appropriate qualifications and experience of delivering complementary therapy is essential to this role. The post holder will work with people with different cultural backgrounds, different staff groups and ages, and should be committed to equal opportunities.

The post holder will also be required to take part in any other activities for which they are competent in as and when the service requires this. The post holder will contribute to the implementation of the ELHT People Strategy and the ELHT Health and Wellbeing strategic action plan, focusing on a proactive and preventative approach to staff health and wellbeing.

To provide advice and guidance on the suitability, safety, and appropriateness on a wide range of complementary therapies

To be able to provide at least two types of complementary therapy

Advise on the supply, storage and usage of equipment or sundries, i.e., massage couch, aromatherapy oils

Undertake formal assessment of referred patients/clients prior to any treatments

Prioritise and manage referrals and workload

Accept referrals via agreed protocols within the service and develops programmes of support packages.

Assess and support staff with common health and wellbeing problems in the self management of their recovery.

It is a standard element of the role and responsibility of all staff of the Trust that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards.

As an employee of the Trust, you have a legal responsibility for all records, including patient health, financial, personal and administrative, that you gather or use as part of your work within the Trust.

All employees of the Trust have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co
- operate with management to enable the Trust to meet its own legal duties and to report any circumstances that may compromise the health, safety and welfare of those affected by the Trust undertakings.

As a Trust employee you are required to uphold the confidentiality of all records held by the Trust whether patient records or Trust information. This duty lasts indefinitely and will continue if you are no longer employed by the Trust.

The Trust operates a range of policies, Human Resources, Clinical Practice etc. All Trust employees must observe and adhere to the provisions outlined in these policies.

Assess and support staff with relationship difficulties/conflict resolution in the workplace.

Undertakes client-centred interviews which identifies areas where the person wishes to see change and or recovery/resolution and make an accurate assessment of risk to self and others.

Make decisions on suitability of new referrals, adhering to the department’s referral protocols, refers unsuitable clients on to the relevant service or back to the referral agent as necessary or steps-up the person’s treatment to the appropriate member of the multi-disciplinary team.

Provide a range of information and support for evidence based interventions. This work may be face to face, telephone or via other media.

Educate and involve key stakeholders in management/interventions as necessary.

Deliver complementary therapy education to internal and external audiences

Adhere to an agreed activity contract relating to the overall number of client contacts offered, and sessions carried out per week in order to minimise waiting times and ensure intervention delivery remains accessible and convenient.

Attend multi-disciplinary meetings relating to referrals or clients, where appropriate. Complete all requirements relating to data collection within the service.

Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making.

Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.

Assess and integrate issues surrounding work and employment into the overall intervention process.

Operate at all times from an inclusive values base which promotes recovery/resolution and recognises and respects diversity.

Prepare and present clinical information for all clients on their caseload to clinical case management supervisors within the service on an agreed and scheduled basis, in order to ensure safe practice and the clinical governance obligations of the worker, supervisor


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