Telecom Engineer

4 weeks ago

London, United Kingdom Global Risk Partners Full time

**Telecom Engineer**

**Location**: London (Hybrid)

**Package**: £Negotiable + Benefits

We're changing how we operate with a move to more inhouse and onshore operations, as part of this new project we're looking for a Telecoms Engineer to join the team to assist in the development and deployment of our new infrastructure.

**You'll be key in**:

- Managing with the day to day administration, operations, maintenance and provisioning of the group telecommunications infrastructure
- Communicating Telecoms solutions clearly and efficiently with the business.
- Building key relationships with operational teams both within the UK and US, across DevOps, GRP Businesses and the Service Desk teams
- Analysing business requirements and translating these into telecoms solutions
- Troubleshoot and interrogate enrolment, configuration and deployment issues
- Assess existing telecoms solutions to identify improvements, cost savings and simplification opportunities
- Ensure documentation is up to date / generated for technical standards, policies and procedures
- Work with partner teams to maximise system uptime
- Leading the coordination, deployment and fulfilment of MS Teams and Ring Central installations including onboarding of new entities and day to day management of existing services
- Integrating existing solutions into the new infrastructure and consult on development projects

**The Rewards**:
A highly competitive basic salary, coupled with all the normal benefits (Pension, DIS, PMI - Post probation, Holidays)

An evolving and proactive environment where everyone is pulling in the same direction
The opportunity to join at the outset of a major project and be involved in the development, role out and ultimately the BAU of it over the next 12 months.

**About you**:

- You'll have strong hands-on knowledge and the associated experience of designing, deploying and enhancing telecoms solutions.
- Able to competently support and manage Telecoms Networks, performance tuning and policies
- Demonstratable knowledge of Ring Central and MS Teams and the associated Architecture/Engineering as a Subject Matter Expert
- High level exposure to enterprise scale telecoms deployments and the ability to manage the accompanying partners across networks, suppliers and IT to maximise availability
- You'll also be able to analyse usage patterns and build capacity to handle peak / off peak usage and produce capacity planning reports (including dial patterns.
- Your wider skill set should include strong technical, collaboration, communication and troubleshooting skills

**About us**:
The GRP Group (Now part of Brown & Brown Inc.) aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers and our people. We acquire and develop businesses with the velocity of a start-up with a focused,straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, wecan offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.

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