Warehouse Supervisor

2 months ago


Leicester, United Kingdom First Recruitment Full time

**Job Outline**:
To lead a warehouse team to ensure the smooth and efficient running of all operations, within the company's main warehouse facility, including inbound, outbound, inventory, exception, logistics and order fulfilment.

**Key Performance Indicators**:

- KPIs on on-time, accuracy, cost
- KPI on the rate of return to establish customer satisfaction rates
- KPI on the efficiency of warehouse operations

**Main Duties & Responsibilities**:

- Achieving and exceeding customer targets
- Managing and Co-ordinate with the operational team to drive enhanced performance
- Oversee and monitor the performance of warehouse sub-departments
- Recognise and implement improvements to warehouse processes
- Develop team leaders to manager their areas to ensure customer expectations are in line with KPIs
- Managing staff to ensure sufficient cover and arranging shifts
- Engage with warehouse staff to encourage engagement and enthusiasm
- Maintaining warehouse staff results by on-the-job training, coaching, mentoring and disciplining, where necessary
- Champion a safe working environment, ensures Health & Safety is adhered to across the site
- Responsible for biannual and rolling stock checks
- Ensure regular checks and unkeep of premises, equipment and Company trucks are in line with maintenance agreements
- Prepare plans for operational peaks and projects
- Any other reasonable duties as required by senior management
- Ensure that vehicles, machinery and equipment is well maintained and fit for purpose

**Qualifications, Skills, Knowledge & Experience required**:

- Management experience in a warehouse environment
- A positive attitude to building relationships and leading a team by example
- Passion for identifying problems and implementing solutions
- Exceptional attention to detail
- Strong verbal and written communication and organisational skills
- Excellent planning and organisational skills
- Problem-solving skills with a 'can do' mindset
- Experience in people management including knowledge of disciplinary/grievance/mentoring processes

**Desirable**:

- IOSH qualified/good knowledge of current H&S regulations

**Salary**: £30,000.00-£34,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Work Location: In person


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