Administrator
6 days ago
**Administrator**
**Business Unit: Harrow Green**
**Location: Avonmouth, Bristol**
**Contract Type: Permanent - Full Time**
**Hours: 40 - Monday to Friday**
**Salary: £22,000 per year**
Restore Harrow Green are looking for someone with strong attention to detail and communication skills to join our team as Administrator.
The role of Administrator requires you to carry out administrative duties in an efficient and comprehensive manner and to assist the branch in achieving targets all in accordance with agreed standards of performance and presentation.
**RESPONSIBILITIES**
- To answer incoming telephone calls with the standard company response and assist with both internal and external queries, passing messages to appropriate person for timely response where required.
- Promptly responding to issues raised by clients and providing swift & effective resolutions to problems and refer to Line Manager in cases of service non-compliance.
- To ensure that each enquiry is entered fully and accurately into the Moveware system, obtaining all necessary details from the customer.
- Provide administrative support in all areas ensuring the highest levels of confidentiality at all times.
- Supporting colleagues with sales queries and assisting in the creation of small move quotations.
- To liaise with colleagues in Finance department to undertake credit checks on new clients and inform Line Manager of issues
- To assist in the production of invoicing
**ABOUT YOU**
- Prior office experience preferred
- Excellent IT skills. Proficient in O365 (Word, Excel, PowerPoint & Outlook).
- Able to work as part of a team, as well as independently.
- Experience delivering high levels of customer service, to a broad & varied client base.
- Able to work effectively in a client facing capacity.
- Strong attention to detail
- Ability to work without supervision
- Excellent time management skills
- Exceptional communication and customer service skills
- Ability to handle confidential information
As the market leader in commercial relocation, Harrow Green undertake business and technology moves for customers of all sizes and sectors as well as corporate residential moves within the UK and internationally. We provide project and move management for agile and traditional workspaces as well as storage solutions and asset recycling to help with all aspects of relocation.
**An Inclusive Approach**
We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
Schedule:
- Monday to Friday
Reference ID: AK - A - BR
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