Operational Systems Support Specialist

2 weeks ago


Andover, United Kingdom Ocado Group Full time

ls

**Operational System Support Specialist - Andover, Hampshire**

**About Us**

**About the role**

As an Operations Systems Support Specialist, you will have a unique perspective, more than anyone else working within a CFC as you will be working across three different disciplines; Engineering Operations, Technical Support Services and Business Operations. What you'll be doing:

- Ensure relevant business systems are operational and providing an efficient service to Ocado's customers / clients and to avoid or minimise any impact to customers following system outages or incidents.
- Managing incidents and tasks across multiple disciplines through to either resolution or escalation.
- Identify and raise faults in appropriate systems, be the technical point of contact for onsite and offsite teams
- Manage the ticketing progress for Technical support services
- Investigate failed tasks and analyse the performance of key onsite assets.

This is an onsite-based role and will take part in a team shift pattern to cover operations 24x7.

**About you**
- You will have a background in a technical support capacity with focus on hardware support / incident management and a good understanding of computing configurations, ITIL, infrastructure
- Experience in managing and resolving technical incidents in hardware, software and networking
- Able to ensue with stakeholders at all levels to provide technical updates and engage with technical requests, following and creating documentation, processes and procedures throughout.
- Good analytical and problem solving skills will also be key.

**What will I get in return?**

**We're in it together, we are proud of what we do, we can be even better


  • Tax Specialist

    2 weeks ago


    Andover, United Kingdom Personnel Selection Full time

    Personnel Selection are supporting this fantastic Andover based business in their search for Tax Specialist. This could be offered on a part time or hybrid basis. Are you studying towards a relevant tax qualification or do you have proven experience within a relevant role? Are you an advanced Microsoft Excel user with the ability to work with pivot tables,...


  • Andover, United Kingdom Personnel Selection Full time

    Personnel Selection are currently recruiting for an IT Systems Integrator on a full time and permanent basis, with some flexibility for hybrid arrangements, where role enables (three days in the office including Mondays to ensure team building).  There are a host of benefits available including 25 days leave + bank holidays, company pension, life...

  • Housing Coordinator

    2 days ago


    Andover, United Kingdom Reed Business Support Full time

    Housing Coordinator Salary £21,500 - £26,000 Permanent Full-time Based in Basingstoke REED Business Support are actively recruiting on behalf of an established organisation for a permanent Housing Coordinator. This is an excellent opportunity for an individual with a background in Housing & dealing with homeless people. As a Housing Coordinator your...

  • Payroll Specialist

    7 days ago


    Andover, United Kingdom James Gray Associates Full time

    * Remote working. - Strong staff benefits. - Great company to work for! Title: Payroll Specialist **Salary**: £34,000 Location: Remote / 2-4 days a month in the office If you are an experienced Payroll Specialist looking to work for a leading organisation that offers strong staff benefits and great career progression then look no...

  • Payroll Specialist

    2 days ago


    Andover, United Kingdom James Gray Associates Full time

    * Super flexible working - Strong staff benefits. - Career Progression Title: Payroll Specialist **Salary**: £31,000 Location: Remote / 2-4 days a month in the office A renowned organisation are seeking an experienced Payroll Specialist with client/bureau background to join their welcoming organisation. **Responsibilities**: - Processing high volumes of...

  • EDI Specialist

    2 hours ago


    Andover, United Kingdom Le Creuset UK Ltd Full time

    This is a full time permanent position working 35 hours per week, Monday to Friday. This position is based at our UK Head Office in Andover, Hampshire; the successful candidate would be required to travel to the office as and when required.Main Purpose of the RoleResponsible for developing and supporting EDI solutions.Key ResponsibilitiesDevelop EDI...

  • EDI Specialist

    3 hours ago


    Andover, United Kingdom Le Creuset UK Ltd Full time

    This is a full time permanent position working 35 hours per week, Monday to Friday. This position is based at our UK Head Office in Andover, Hampshire; the successful candidate would be required to travel to the office as and when required.Main Purpose of the RoleResponsible for developing and supporting EDI solutions.Key ResponsibilitiesDevelop EDI...

  • CNC Miller

    2 weeks ago


    Andover, United Kingdom Advanced Resource Managers Limited Full time

    Our client is looking for 2 CNC Millers with experience in setting and operating in the Andover area on a permanent basis. In this role you will be required to set and operate a range of CNC Machines (Horizontal Machining Centers, Mazak, Fanuc) with a good ability to read technical drawings. Working as a team to get jobs done ensuring production is carried...


  • Andover, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 274090**Salary**: - £22,220- + Civil Service Pension with an average employer contribution of 27% and additional benefits**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - MOD - Defence Infrastructure Organisation - COO - Estates - Specialist Teams**Type of role**: -...


  • Andover, United Kingdom Ministry of Defence Full time

    **Details**: **Reference number**: - 272619**Salary**: - £33,830**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Air**Type of role**: - Project Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location -...

  • Assembly Operative

    5 days ago


    Andover, United Kingdom Techniche Global Ltd Full time

    * assembly, soldering, pcb, ipc, operative Assembly Operative Permanent role, full time, Mon - Fri **Salary**: £21,593.64 per annum Techniche are supporting a leading electronics manufacturer in Andover with appointing a number of Assembly Operatives. In this role you will be responsible for fitting, cropping and assembling Printed Circuit Boards, what...

  • IT Support and Service Desk Operator

    Found in: Jooble UK C2 - 4 days ago


    Andover, Hampshire, United Kingdom Le Creuset Full time

    Job Title: Service Desk Analyst Location: Andover, UK Reporting To: Service Delivery Manager Our international brand, rooted in a century of French heritage, passionately connects cooks worldwide to personal stories and a rich legacy of food lovers. With a focus on the future, we strive to build exquisite, quality products that bring joy across...

  • Warehouse Operative

    7 days ago


    Andover, United Kingdom Lynx UK Ltd Full time

    **Lynx UK Ltd** is a telecommunications asset management and engineering company, which aims to be a one-stop-shop for all stages of decommissioning and ethically redeploying pre-owned telecoms equipment and systems to the telecoms industry. We are an expanding family-owned company in Andover who aim to empower our employees to be effective and take pride...

  • Warehouse Operative

    2 weeks ago


    Andover, United Kingdom Optibac Full time

    Warehouse Operative Summary Optibac Probiotics is the UK & Ireland’s most recommended brand. We’re hiring a Warehouse Operative to join our dynamic and friendly team. This is a full-time position based at our head office in Andover. Main Purpose and Scope of the Job The Warehouse Operative will support business operations and deliver customer...


  • Andover, United Kingdom Wade Macdonald Full time

    Digital Learning and Development Specialist Salary 30,000 - 40,000 Andover - (one day from home) The company Great opportunity to join and impressive organisation and really be part of a supportive and friendly team. Looking for enthusiastic, bright people who would like long term careers within the organisation. Opportunity to join an impressive, award...


  • Andover, United Kingdom Le Creuset UK Ltd Full time

    **WHO WE ARE** Our French heart pulses through our international brand. With 100 years of heritage, we are future focused as we push ourselves and each other to connect every cook with personal stories and our rich legacy of food lovers to a lifestyle that inspires. Building beautiful products of the best quality that bring joy to people’s lives for...

  • Warehouse Operative

    2 days ago


    Andover, United Kingdom Meridian Full time

    Do you have previous experience working in a Warehouse environment? Or are you looking for a new job opportunity Here at Meridian, We are currently recruiting for a temporary to permanent role as a Warehouse Operative working on behalf of our client in Andover which are offering various day shifts Working 5/7 days Monday to Friday. Salary £10.42 ph -...


  • Andover, United Kingdom Protega Global Ltd Full time

    Test Valley are recruiting for an Client Support Executive to assist with the continued upward growth of our well-established company in Andover. Our team operate at the highest standards and customer service is at the heart of everything we do. We have a collaborative approach with our team, and our approach is to encourage development and provide learning...


  • Andover, Hampshire, United Kingdom Scientific Management International Full time

    Scientific Management International designs, manufactures, supplies, and installs bespoke pressure moulded cable harness systems, through-hull penetrators and pressure moulded connectors to a wide variety of industries operating in the most challenging and hostile environments on the planet. As a result of its world beating reputation for fit and forget...

  • Property Claims Specialist

    Found in: Talent UK C2 - 1 week ago


    Andover, United Kingdom Pacer Staffing Full time

    Job Title: Property ClaimsSpecialist Location: AndoverMA 01810 (hybrid) Duration:10 months Shift: StandardshiftDuties: This position is responsible for managingCompanys Property Claims Management Program.The position is responsible for the daytoday activity ofproperty loss and business interruption claims communication ofloss incidents...