Client Care Assistant

6 months ago

East Finchley, United Kingdom Village Vet Full time

Are you seeking a new opportunity in a thriving practice with an amazing team and plenty of opportunities for growth and development? Keep reading We're looking for a Client Care Assistant to join our team at Garden Suburb and would love to hear from you.

**Salary**: £25,339.86 per annum

Location: Village Vet, Garden Suburb

**Job Type**: Full time - Permanent

Hours: 42 hours per week Mon - Fri with one in four weekends

**Your role and responsibilities**:
**Key responsibilities**:

- Manage and deal with appointment bookings in a professional and efficient manner
- Answer and make calls to veterinary practices, insurance companies and clients with a high level of customer service
- Support the business with a range of administrative duties
- Have a high level of attention to detail
- Able to work well in a fast-paced environment and still maintain a high level of customer service and completing all tasks to a high standard
- Show awareness of financial control within the practice and follow up with clients for outstanding payments
- Be happy to discuss financial issues with clients if needs be
- Daily management of the practice diary to ensure all patients are booked in efficiently and any gaps can be proactively filled
- Maintain the highest professional and ethical standards
- Make sure communication is to a high standard with referring vets and colleagues
- Ensure that a high standard of client care is maintained at all times within the team
- Work closely with your vet and neighbouring branches
- Serving customers and taking payments, advising customers on products and services
- Banking duties

**Essential Skills, knowledge and Experience**:

- A proactive, positive attitude
- Adapt well to learning a new system if no previous experience
- Excellent communication skills, both verbal and written
- Highly motivated to provide excellent service to clients and the practice
- Works well within a team and be a positive member of the team
- Ability to work at a fast working pace under pressure along with lone working and managing own workload when the branch runs at a slower pace
- Professional approach to work
- Excellent administration, organisational and time management skills with excellent attention to detail
- Excellent IT skills - Microsoft (Outlook, Word and Excel).

**Benefits**
- 5 weeks' holiday + bank holidays
- Additional paid day off to celebrate your birthday
- Enhanced equal family leave
- Enhanced sickness policy
- RCVS and VDS fees paid
- CPD allowance and allocated CPD days
- Access to an extensive range of clinical and non-clinical learning and development programmes
- Progression and development opportunities
- Staff discount schemes
- Discounts with PetPlan
- Recruitment reward scheme
- Wellness program, including:

- Employee Assistance Programme (EAP)
- Gym membership discount
- Cycle2Work scheme
- Eye care vouchers
- Flu vaccine voucher

**Part of an amazing global family**

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make **A BETTER WORLD FOR PETS**.

Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets.

Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.

Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.

  • Client Care Specialist

    3 months ago

    Finchley, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Job SummaryWe are seeking a compassionate and dedicated Care Assistant to join our team at beBee Professionals in Finchley. As a Care Assistant, you will play a vital role in providing support and direct care to our clients, enhancing their quality of life on a daily basis.Key ResponsibilitiesAssist clients with daily personal tasks, such as bathing,...

  • Domiciliary Care Assistant

    6 months ago

    Finchley, United Kingdom CARE SANTE Full time

    **We are not a sponsorship employer and do not provide sponsorship.** **Domiciliary Care Assistant!** **New Year, New Opportunities Await! Care Sante London are recruiting and expanding their Care Worker teams!** **Do you work in the care industry currently, or maybe looking to start a career in the care industry? Are you ready to make a huge difference to...

  • Domiciliary Care Assistant

    7 months ago

    Finchley, United Kingdom CARE SANTE Full time

    **We are not a sponsorship employer and do not provide sponsorship.** **Domiciliary Care Assistant!** **New Year, New Opportunities Await! Care Sante London are recruiting and expanding their Care Worker teams!** **Do you work in the care industry currently, or maybe looking to start a career in the care industry? Are you ready to make a huge difference to...

  • Care Assistant

    7 months ago

    Finchley, United Kingdom Helping Hands Home Care Full time

    Location: Barnet **Care Assistant** At Helping Hands, we’ve been providing home care for over 30 years, so we know what it takes to deliver exceptional care. But we also take care of our own - those who go above and beyond every single day for our customers. Our care assistants have a varied role that ranges from providing companionship and going on...

  • Care Assistant

    6 months ago

    Finchley, United Kingdom Aurem Care Full time

    Are you seeking an opportunity to make a positive impact in your local community? Do you possess qualities such as compassion, approachability, and unwavering trustworthiness? Have you had the privilege of gaining valuable experience in the field of caregiving? Join us in a fulfilling and rewarding career where you can truly make a difference in the lives...

  • Personal Care Assistant

    7 hours ago

    Finchley, Greater London, United Kingdom City and County Healthcare Group Ltd Full time

    City and County Healthcare Group Ltd is an equal opportunities employer. We're committed to transforming the care industry by working smarter, using innovative technology, and driving forward positive change. As the largest care company in the UK, we offer a world of career opportunity, choice, and security.About Our JobWe're looking for a Personal Care...

  • Home Care Assistant

    1 week ago

    Finchley, Greater London, United Kingdom City and County Healthcare Group Ltd Full time

    Are you a caring and compassionate individual looking for a new challenge? Do you want to make a real difference in the lives of others? Look no further than City and County Healthcare Group Ltd!We are seeking a Home Care Assistant to join our team in London. As a Home Care Assistant, you will provide personal care and support to individuals in their own...

  • Compassionate Care Assistant

    5 days ago

    Finchley, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals in Finchley is seeking a compassionate Compassionate Care Assistant to join our team.About the Position:This role involves providing emotional and practical support to our clients, helping them to navigate the challenges of everyday life and maintain their dignity and independence.

  • Care Assistant

    6 months ago

    East Grinstead, United Kingdom Genuine Care Full time

    Make a real difference to peoples' lives by joining Genuine Care Homecare Services LTD. Starting rate of **£12.90 per hour and mileage of 45p.** **Full-time, Part-time, mornings and evenings also weekend work available.** Due to growing demand for care services in Edenbridge, Sevenoaks and surrounding areas and our local reputation for providing...

  • Care Assistant

    6 months ago

    East Kilbride, United Kingdom Constance Care Limited Full time

    **Company Description**:** Care Assistant** **Location**:East Kilbride (St Leonards and Calderwood areas) **Pay Rate**:£10.90 per hour plus mileage 15p **Shifts Available**:7 am - 2 pm and 3 pm - 10 pm with alternate weekends **Access to Vehicle Required**:Yes, due to the geographical location and nature of the role **What we offer** Constance Care is...

  • Care Assistant Specialist

    5 days ago

    East Midlands, United Kingdom Komplex Care Full time

    Care Assistant RoleAt Komplex Care, we're seeking dedicated and compassionate individuals to provide high-quality care and support to a female client in her own home.About the PositionThis role involves providing personal care, medication administration, and moving and handling to ensure our client's individual needs are met.We offer comprehensive clinical...

  • Care Assistant

    7 months ago

    East Kilbride, United Kingdom Cera Care Full time

    We're looking for kind-hearted people to join us at Cera as Professional Care Assistants in East Kilbride and surrounding areas. To join us as a Care Assistant, you don't need any previous experience. It may be that you have cared for a vulnerable loved one, experienced a personal loss or be a charitable person that is always looking to help others. That...

  • Care Assistant

    2 weeks ago

    East Dean, East Sussex, United Kingdom London Care Limited Full time

    Company Description Develop & grow with us as a Care Assistant with London Care (a part of CCH Group). Make a difference to the lives of local people living in Eastdean and surrounding areas. Bring your caring and compassionate attitude to our fantastic team. As a London Care Care Assistant, you’ll deliver award winning care to support our clients in...

  • Home Care Assistant

    6 days ago

    East Kilbride, South Lanarkshire, United Kingdom Care By Us Ltd Full time

    Job DescriptionWe are seeking a compassionate and caring individual to join our team as a Home Care Assistant. As a Home Care Assistant, you will be responsible for providing practical and emotional support to our clients, enabling them to maintain their independence and quality of life.Key responsibilities include:Supporting clients with daily living tasks...

  • Care Support Worker

    3 months ago

    Finchley, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Job SummaryWe are seeking a compassionate and dedicated Care Assistant to join our team at beBee Professionals in Finchley. As a Care Assistant, you will play a vital role in providing support and direct care to our clients, enhancing their quality of life on a daily basis.Key ResponsibilitiesAssist clients with daily personal tasks, such as bathing,...

  • Care Assistant Opportunity

    1 week ago

    East Midlands, United Kingdom Komplex Care Full time

    About This RoleWe are currently looking for an experienced Care Assistant to join our team in Newbold Verdon, Leicestershire. The successful candidate will be responsible for providing care and support to a female in her own home, requiring assistance with various tasks including muscular dystrophy, cough assist, and personal care.The ideal candidate will...

  • Complex Care Healthcare Assistant

    3 weeks ago

    East Preston, United Kingdom Leaders in Care Full time

    Are you ready for a fulfilling career as a Complex Care Healthcare Assistant? Our client is seeking dedicated individuals in Littlehampton to join their team and provide exceptional home care services - working via our agency, on a temporary contract. With a pay rate up to £19 per hour, this role offers both day or night shifts to fit your lifestyle....

  • Care Assistant

    6 months ago

    East Pilton, United Kingdom Avenue Care Services Full time

    **VACANCIES ACROSS EDINBURGH...** **NEW RATE* £13.50** **EXCITING OPPORTUNITY - APPLY TODAY!** - Location**:Edinburgh**: - Areas Covered**:Currie, Balerno, Davidson Mains, Corstorphine, Murrayfield, Clermiston, Granton, Pilton, Inverleith, Colinton, Oxgangs, Juniper Green, Sighthill, Slateford.**: - Job Type**:Full-time, Part-time, Contract,...

  • Client Care Coordinator

    2 months ago

    East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    At beBee Professionals in East Kilbride, we are seeking a compassionate Care Assistant to provide high-quality care and support to our clients. As a Care Assistant, you will be responsible for assisting clients with daily personal tasks, administering medication, and accompanying clients to appointments and social outings.Key Responsibilities:Provide...

  • Complex Care Assistant

    4 weeks ago

    East Guldeford, United Kingdom Enviva Complex Care Full time

    Job summary As a Sonderwell Complex Care Assistant, you can make a real difference to people's lives, by caring for their complex needs and enabling them to live the life they choose.You'll join a supportive team, that'll provide all the training and development you need to support your client, helping you get the most out of this rewarding and fulfilling...