Senior Operations Coordinator

1 day ago


Colnbrook, United Kingdom Directions Recruitment Specialists Full time

SENIOR OPERATIONS COORDINATOR
Reporting to the Operations Manager in the busy hub of our successful and growing organisation, we are looking for a highly experienced Senior Operations Coordinator to join our hardworking, professional Transport & Operations Team. The team provides a vitalrole in being the key point of contact between our agents, drivers and customers in order to ensure our daily goals are met in an efficient and effective manner whilst providing a highly professional service level.
- Excellent account management experience and customer service skills
- Demonstrable commercial and industry awareness and decision making skills
- The ability to communicate well with a variety of stakeholders
- Excellent understanding of operations, transport and logistics within the airfreight industry
- Excellent organisational skills and the ability to work to strict deadlines
- The ability to prioritise workloads and multi-task
- Experience in time-critical scheduling with great attention to detail
- Confidence in supporting the production and delivery of a variety of reports
- The ability to remain calm and courteous in all situations
- A very good working knowledge of the Microsoft Office suite
Initial and ongoing training on our in-house systems, processes and procedures will come as standard, although the above mentioned industry knowledge, experience and skills are essential.
Based at Colnbrook the hours of work are 08:00 to 17:00hrs Monday to Friday, with an hour’s break per day. After approximately two months, you will join the 1-in-5 Saturday morning rota.
In return, we offer:

- A salary depending on skills and experience
- 28 Days Holiday (rising to 30 Days after 2 years’ service) including Public Holidays
- Free on-site parking
- Workplace Pension Scheme



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