Patient Pathway Coordinator
2 weeks ago
An exciting opportunity has arisen for a Band 4 Patient Pathway Coordinator within Nuclear Medicine, Thyroid/NET team.
This is an excellent opportunity for those looking to develop their experience and skills whilst working in a fast-paced environment focusing on outpatient pathways. We are looking for a highly organised person who is able to prioritise a busy workload in a demanding environment and perform well under pressure.
The post holder will provide a range of administrative support to the multi-disciplinary clinical team, whilst working very closely with clinical teams.
The Patient Pathway Coordinator will lead on the tracking of pathways of patients, process referrals, record data on internal database/s within agreed timeframes, manage any data requests, collate clinical data onto databases and work closely with the MDT.
By working closely with a wide range of clinical and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure national targets are met.
Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals - Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.
The Nuclear Medicine Department is highly specialised and services include: thyroid clinic; general nuclear medicine; inpatient facilities and osteoporosis screening. The Department earns a significant amount of external income through its radio-pharmaceutical dispensary and has an international reputation for research and development.
The post holder is responsible for providing a high standard of professional and patient focused service and will support the day-to-day operations of the department.
Booking of Therapies using EPIC system and sending out paperwork and information to patients.
Requesting blood requests from GP’s and other hospitals
Scanning paperwork from GP’s and other hospitals
Making sure outcomes are recorded correctly on EPIC
Looking at EPIC for clinic outcome letters
Adding data to Thyroid/NET spreadsheets that Physics, CNS’s and Consultants have access too.
Attending the MDM meeting with Consultants, CNS’s Physics etc.
Covering the Thyroid clinic reception when staff on leave, sickness or training.
Checking for new referrals on NHS.net account.
Where required, requesting imaging be loaded up by PACs team.
Reviewing and placing outcomes for the following report Outpatient RTT outcome (sent weekly)
Investigate and fact find reports to feedback and answer in a timely manner back to managers.
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