Senior M365 Global Administrator

JOB AD:
Job Title**:Senior M365 Global Administrator**

Type: Contract

Duration: 12 Months (Extension Available)

Location: Eindhoven, Netherlands

On-Site Working Required // Hybrid Working Model // Two Days on-site / Three days remote

Brief:

- The senior Microsoft 365 Global Administrator is responsible for supporting efforts to maintain the stability of the enterprise Microsoft 365 (M365) tenant and related systems (e.g. collaboration tools, Telephony, Anywhere 365, Video conference, SharePoint,Exchange, Microsoft Teams, Microsoft Teams integrations, etc.) in service of key business functions.
- The primary area of responsibility for this position will be administering and maintaining M365 services, as well as providing engineering level support for end user and/or customer issues, at the direction of the M365 area technical lead.
- This includes, but is not limited to, coaching the offshore team, execution of daily maintenance tasks, generating reports, analysing and summarizing system alerts, remediation of issues, incident management responsibilities, as well as the duties describedbelow.

**Responsibilities**:

- Act as the M365 Lead in providing daily administration and operational support for the enterprise M365 environments
- Utilize automation, scripting, and/or bots to drive continuous improvement in the User Experience & Collaboration area
- Work to maintain platform and process adherence to relevant compliance requirements
- Maintain consistent, quality documentation for the administration and operation of M365 systems, including topologies, configuration details, run-books, and recovery processes
- Evaluate and make recommendations on new Microsoft technologies, assisting in the development of future strategies for M365 products and services
- Accurately document all work performed through our service management system including details and outcome
- Engage with team members in efforts to prevent and eliminate service failings and to offer up solutions to improve the customer experience

Key Requirements:

- Bachelor's or master's degree in Computer Science, Information Systems or Related Field
- Significant 5+ years hands-on experience in administering large M365 (Office, Exchange, SharePoint, MS Teams, Azure AD, Intune), Exchange hybrid environments
- Knowledge of M365 support technologies including but not limited to, Active Directory, DirSync, Active Directory Federation Services (ADFS), Azure Active Directory, Conditional Access Policies
- Microsoft M365 administrator certifications
- Capable of developing, modifying, and troubleshooting advanced PowerShell scripts in support of automation and system administration