Infrastructure Site Support

2 weeks ago


Oxford, United Kingdom Unipart Logistics Full time

**Infrastructure Site Support**

**Location: Onsite - Oxford**

**£24,000-£26,500 per annum**
**30 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme**

**About the role**

As IT Site Support you will provide end user, site, business, and project support to a level that maximises and ensures adherence to existing IT processes and support services.

As part of your key responsibilities you will:

- Deal with general IT enquiries and support requests
- Provide support to the Project Managers to facilitate the delivery of IT related requirements
- Help facilitate technical upgrades
- Assist with site audits
- Work with the IT Management Team and Shared Service team to support any initiatives that require technical support
- Trouble-shoot any escalated technical issues, owning the issue through to resolution Understand the network topology to a level where support to the business can be provided
- Work with the Infrastructure Site Manager in building and maintaining IT Partner relationships
- Provide IT guidance to the business on new and expanding business opportunities Facilitate 3rd party deliverable acting as the interface between Unipart and the IT Partners
- Provide support to the business with the RFW process
- Provide assistance as required in the Asset Management process
- Provide “best practice” Business Application support e.g. Google Apps, MS Office, to enable better use of the products within the business community

**About you**

Key Skills:
Hands on experience supporting hardware including printers and warehouse handheld devices.

Admin Skills, IT Skills, Strong planning, organising and time management skills, written and verbal communication skills, Analytical, continuous improvement, Problem Solver.


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