Customer Support Team Leader

4 weeks ago


East Grinstead, United Kingdom Ben's Gutters LTD Full time

**PRODUCTIVE Customer Support Team Leader Wanted**

**Are you PRODUCTIVE and looking for a stimulating job? Then, we are looking for you**

This job opportunity is ideal for you if you live locally, are looking for a career in a well-established and successful company and can easily show us some evidence of valuable results in your current or previous jobs. **This job opportunity is at our Head Office in Wych Cross, Forest Row RH18 5JN.**

You can solve difficult problems “head on” and to keep track of people. You know how to use a computer well, you have a natural sense for order and planning, and can prove that you have managed people towards success in the past.

There will be high rewards for attaining the agreed results and grow with our company.

**Responsibilities**:

- Managing a team of field operatives and assisting them in their day-to-day jobs.
- Answering customers' queries.
- Route Planning
- Time Scheduling.
- Contacting customers to confirm the assigned timeslots.
- Complaint Handling.

**Skills Required**:

- Great verbal communication skills.
- Excellent customer service skills.
- Team player.
- Ability to work with targets and meet these successfully.
- Computer literate.

**Job Types**: Full-time, Permanent

**Salary**: £24,960.00-£28,560.00 per year

**Benefits**:

- Company events
- Discounted or free food
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

Reference ID: Customer Support Team Leader - HO



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