Ward Clerk

6 months ago

Basingstoke, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time

To obtain the services of allied healthcare professionals and support staff as requested by nursing/medical staff (e.g. Phlebotomists/ECG Technicians/Radiographers/Porters).

**In respect of outpatient referrals**:
To make referrals to outpatient clinics elsewhere in the Trust as requested by nursing/ medical staff, completing all documentation required for the referral

To ensure the availability and preparation of patient hospital notes together with the relevant documentation for all patients admitted to the service. To ensure the availability of patient hospital notes when requested for clinical audit/Risk & Governance departments.

To use the case note tracking system to record the location of case notes, ensuring that the tracking system is maintained and that staff with access to it can locate case notes over a 24 hour

To liaise with medical secretaries and other hospitals to locate missing case notes and if unsuccessful to escalate to Operational/Clinical

To complete the electronic discharged

As instructed by a nurse or doctor, to arrange for any necessary follow-up investigations for

To collate documentation and file appropriately in hospital case

To book patient transport when

To work as part of the wider ward team assisting with general

To answer the telephone and door in a professional and courteous manner.

To assist relatives/visitors as per unit guidelines and Trust policy.

To collate documentation and file appropriately in hospital case

Answering the door and prone

Ordering stock and non stock

To be able to use IT systems

Responsible for mandatory training

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

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