IT Support Assistant

6 months ago


Milton Keynes, United Kingdom Grand Union Housing Group Full time

Are you passionate about technology and love helping others? We have the perfect opportunity for you Join our team as an IT Support Assistant and become the go-to problem solver for our growing organisation.

**What you’ll be doing**

In this role, you'll deliver high quality IT services, providing first line support and advice to end-users, as well as troubleshooting a variety of IT issues, and making a real impact on our team's efficiency.

We’ve attached the full job description to help you understand what this role involves - please be sure to check it out before applying

**What we’re looking for**

We’ve listed the main criteria we think would make a great IT Support Assistant
- The ability to provide effective customer service.
- An excellent phone mannerism
- Ability to work with users of all levels
- Help desk experience
- Problem solving ability
- Good effective communication
- Great attention to detail
- Flexible and agile approach
- Ability to work effectively as a team

**Perks of working at Grand Union**
- Annual leave of 25 days, rising to 30 days after 5 years of service
- Generous defined contribution pension scheme - employer contribution up to 10%
- Opportunity to purchase/sell annual leave
- Annual volunteering day
- Enhanced maternity, paternity and adoption leave
- Paid emergency and compassionate leave
- Flexible working opportunities
- Generous sick pay
- Free annual flu jabs
- Professional development
- Free onsite car charging
- Access to in house coaches and mentors

Here at Grand Union, we offer all of our colleagues the support and training needed to help them achieve their full potential. Please take a look at the full list of benefits attached which includes health and lifestyle perks, discounts, financial advice, flexible working, and much more.

**Closing: 6 September**

**Phone screening: 12 September**

**Interviews: 18 September**

We reserve the right to close the vacancy before the advertised closing date in the event of an overwhelming response or a change in business priorities.

Please note that we are not able to provide visa sponsorship for any of our roles. You must be eligible to work in the UK to apply. You are required to reside in the UK for the duration of your employment and must be able to provide evidence of your Right to Work.

NO AGENCIES

At Grand Union, we know that what we do matters. We build more homes, stronger communities and better lives.

We’ve been in business for over 25 years and provide 12,500 homes for more than 27,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We’re an £86 million turnover social business with 400 staff.

Our mission is **more homes, stronger communities, better lives**. We build affordable homes, provide personal support, and help people to learn, work and be healthy.

We’re a financially stable and innovative not-for-profit organisation that believes in partnership and collaboration. We plan to build 1,959 more new homes in the coming years to play our part in ending the housing crisis.

PLACEHOLDER


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