Tester in Player Experience

6 months ago


Sunderland, United Kingdom tombola Full time

**What will you do?**

As a tester within the player experience team at tombola, you'll collaborate closely with a diverse, multi-functional squad, including product owners, developers, UX designers, infrastructure experts, and a scrum master.

Your primary mission is to ensure that the end user enjoys an exceptional experience on the platform. This encompasses a comprehensive overhaul of the UK/UX, customer service transformation (CS), and engagement with Martech.

Your role is to guarantee that every user not only feels comfortable on tombola but also encounters the best experience available in the market.

**Your responsibilities will be**
- Analyse software requirements and ensure clarity of understanding.
- Define software features, with the assistance of Dev and product owners and define test scenarios within those features.
- Design test scenarios based on project documentation.
- Test software releases by executing assigned tests.
- Report defects to the required standard to the Lead Developer.
- Provide inputs to the team in order to improve the test process.
- Keep up-to-date on the development technology, the popular testing tools and the business domain.
- Work in a growing, autonomous team.

**Your personal skills**
- Good communication. It sounds clichéd but things like being able to express your ideas clearly, talking to non-technical colleagues and effective feedback during code reviews are incredibly important.
- A desire to learn. Our dev teams do a lot of things other companies don't, so there is a lot to learn. But that's a good thing as we don't want to stand still. We want people who want to improve themselves.
- Suggest improvements. We're constantly looking to improve the way we do things. From managing our workloads, to the way we deliver our code. We have an open attitude to new ideas. If you don’t like the way something is done all we ask is that you suggest a better way of doing it.
- Think of new and unique ways to improve our customers experience. Ultimately that is what tombola is about, giving value to customers.


  • Software Tester

    5 months ago


    Sunderland, United Kingdom tombola Full time

    **Join the Exciting Journey at tombola!** Are you ready to be a part of something extraordinary? As **tombola** continues its remarkable growth, we're on the hunt for a Tester within our Platform Engineering team. **Find your bounce at tombola!** At tombola, we're not just another player in the game; we're the creators of the game. Our approach is...

  • Electrical Tester

    4 weeks ago


    Sunderland, Sunderland, United Kingdom Nuco Solutions Ltd Full time

    Job Title: Domestic Electrical Contract SpecialistLocation: Sunderland and surrounding areasJob Type: ContractSalary: £252.00 per dayNuco Solutions Ltd is seeking a skilled Domestic Electrical Contract Specialist to join their team. As an Electrical Tester, you will be responsible for conducting EICR and remedial works in private domestic properties on a...


  • Sunderland, United Kingdom Stannah Full time

    The Major Projects team at Stannah is looking to recruit a Lift Tester Technician to join their team. Stannah is a proud leader of the global lift market, we are focused on the future; keeping our products at the cutting edge of safety and innovation and evolving to meet the ever-changing demands the world presents. As a Lift Tester Technician within the...


  • Sunderland, Sunderland, United Kingdom Sainsbury's Full time

    About the RoleAs a Customer Experience Specialist at Sainsbury's, you will play a vital part in delivering exceptional customer experiences across our online channels. This fast-paced role involves working in a dynamic team environment, where you will be responsible for picking and delivering online customer orders to their doorsteps. Your key...


  • Sunderland, United Kingdom TROO LTD Full time

    **Overview.** We are looking to grow our highly successful business based from our head office in Sunderland and are recruiting for a Customer Service Advisor in the b2b Energy sector. This role is a critical part of the business, as you are responsible for managing both the administrators and customer experience team This role requires a person who is...

  • Test Lead

    5 months ago


    Sunderland, United Kingdom tombola Full time

    **Join the Exciting Journey at tombola!** Are you ready to be a part of something extraordinary? As **tombola** continues its remarkable growth, we're on the hunt for a Test Lead. Reporting into the Head of Engineering for Platform and a member of the Platform LT, the Test Lead is a Senior role with responsibility for the Test function within the Platform...


  • Sunderland, Sunderland, United Kingdom tombola Full time

    About the RoleWe are seeking an experienced Senior Test Automation Manager to join our team at tombola. The successful candidate will be responsible for leading, mentoring, and managing a team of QA engineers and testers, ensuring comprehensive testing of all software products, and continuously evaluating and improving QA processes and methodologies.Key...

  • Automotive Specialist

    3 weeks ago


    Sunderland, Sunderland, United Kingdom Venatu Consulting Ltd Full time

    Automotive SpecialistMain dealer opportunities / ContractAutomotive specialists looking for a new role with competitive hourly rate.We are seeking experienced mechanics to join our team as Automotive Specialists.Key responsibilities:Ensure road worthiness and reliability in line with DVSA standards.Retail service works and stock maintenance required.Repair...

  • Test Automation Lead

    3 weeks ago


    Sunderland, United Kingdom tombola Full time

    Join the Exciting Journey at tombola!Are you ready to be a part of something extraordinary? As tombola continues its remarkable growth, we're on the hunt for a Test Automation Lead. This role is based out of our offices in Sunderland three days a week therefore we are unable to accept applications from candidates who are outside of commuting distance to...


  • Sunderland, Sunderland, United Kingdom Venatu Consulting Ltd Full time

    Vehicle Technician Job OpportunityMain dealer and immediate opportunities available on an ongoing contract basis.We are offering a competitive hourly rate of £22 - £24 per hour, depending on skill level and experience.As a skilled mechanic, you will have the opportunity to work with various brands and workshops, expanding your skills and knowledge.The key...


  • Sunderland, Sunderland, United Kingdom Tombola Full time

    About the RoleAs Tombola continues its remarkable growth, we're seeking a highly skilled Technical Lead for Quality Assurance to drive excellence in our software testing processes.This role is based out of our offices in Sunderland three days a week and offers an exciting opportunity to join a revolutionary team that crafts every element of its software...

  • Safeplay Advisor

    6 months ago


    Sunderland, United Kingdom tombola Full time

    **Remote** **Hours**: 32 Hours (Shift patterns included below)** **Salary**:£22,264.32** **Do you have a strong ethical understanding and a passion for advocating players** **well-being in the online gaming community? Are you proficient in managing players concerns with sensitivity and professionalism?** At tombola our player community is at the heart...


  • Sunderland, Sunderland, United Kingdom Sunderland AFC Full time

    About the Role:Sunderland AFC is seeking an experienced Football Operations Coordinator to provide high-level administrative support to the football department.This role offers a unique opportunity to work closely with the Head of Football Administration and contribute to the development of the club's administration provision.Key Responsibilities:Support all...


  • Sunderland, Sunderland, United Kingdom Sunderland AFC Full time

    Job OverviewWe are seeking a skilled Senior Football Administrator to provide high-level administrative support to our football department, overseeing senior, youth, and women's teams. This role will be responsible for ensuring football administration and operations align with corporate strategic goals.Key ResponsibilitiesSupport player administration,...

  • Safeplay Advisor

    5 months ago


    Sunderland, United Kingdom tombola Full time

    **Remote** **Hours**:40 Hours (Shift pattern included below)** **Salary**:£27,830** **Do you have a strong ethical understanding and a passion for advocating **players well-being in the online gaming community? Are you proficient in managing players concerns with sensitivity and professionalism?** At tombola our player community is at the heart of...

  • Chat Host

    6 months ago


    Sunderland, United Kingdom tombola Full time

    **Remote** **Hours** **26, 30 & 32 (Available shift patterns below)** **You're** the life and soul of the biggest online bingo party in Italy! As a vibrant Chat Host in our CX team, you're not just part of the tombola community - you're at the heart of it, infusing every interaction with an extra bounce of energy. Your role is to turn good player...


  • Sunderland, Sunderland, United Kingdom Sunderland AFC Full time

    Job DescriptionWe are seeking a highly skilled Senior Football Administrator to join our team at Sunderland AFC. This is a full-time position that offers the opportunity to work in a dynamic and fast-paced environment.About the RoleThis role will provide quality administrative support to the football department, working closely with the Head of Football...


  • Sunderland, Sunderland, United Kingdom Sunderland AFC Full time

    About the RoleWe are seeking a highly skilled and detail-oriented individual to provide administrative support to the football department at Sunderland AFC. The successful candidate will be responsible for overseeing the administration of senior, youth, and women's teams, ensuring the football department's operations meet the requirements and work towards...


  • Sunderland, Sunderland, United Kingdom Halfords Full time

    At Halfords, we're on a mission to revolutionize the motoring industry, and we're looking for talented individuals to join our team as Assistant Managers.As an Assistant Manager, you'll play a key role in driving business performance and delivering exceptional customer experiences. You'll work closely with our Centre Manager to provide productive management...


  • Sunderland, United Kingdom Sunderland AFC Full time

    Job Description About the Role// We are currently recruiting for a Senior Football Administrator to provide quality administrative support to the football department. You will be working directly with the Head of Football Administration and will be responsible for overseeing the administration across senior, youth, and women’s teams. You will have the...