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Parts Advisor
2 months ago
**Parts Advisor - Nissan**
Are you a confident and knowledgeable Parts Advisor looking for your next challenge?
You will join our successful and growing team to deliver exceptional knowledge and build ongoing relationships with new and existing customers. Becoming a valued member of the team, we are looking for your fresh approach to drive parts sales.
**Salary**: Competitive basic salary plus bonus
Location: Stoke-on-Trent
Hours of work: 08:00am-5:30pm Monday to Friday, Saturday morning on a rota basis
**Perks of the job**:
- Competitive salary, commission and bonus scheme.
- Employee discount.
- In house training programme
- Colleague referral bonus scheme (up to £1,000)
- 23 days holiday plus bank holidays.
**About us**
The Holdcroft Motor group is proud to be one of the UK’s largest independent motor retail groups with operations across the North West and Midlands. Our success is built on trust, knowledge, quality brands and providing outstanding customer service. We have an exciting vision for the future and would welcome individuals with ambition, drive and a passion for success.
**Key responsibilities as a Parts Advisor**:
- To maximise parts sales and profitability by using professional sales techniques.
- Confidently provide customer quotes and advise on queries regarding parts to create customer confidence.
- Complete all cost control duties with high attention to detail and accuracy.
- To record customer requirements and details accurately as per manufacturer's requirements and dealership policy.
- Ensure product knowledge is relevant and up to date to ensure customers are offered current promotions
- Liaise with Manufacturers or external warranty providers for information/approval on contributions.
**Required skills as a Parts Advisor**:
- Excellent communication skills both written and verbally with all levels of customers and staff.
- High attention to detail and ability to input data accurately.
- Ability to receive and register payment for parts ordered.
- Excellent knowledge of warranty procedures and documentation.
- Well organised and ability to manage a high workload.
- IT and computer literate.
If you are interested in the Parts Advisor vacancy, please enquire now We would love to hear from you.
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