Band 3 - Admin & Clerical Administrator, Outpatient

3 months ago


Abbots Langley, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

Due to service expansion, we are looking to recruit flexible, enthusiastic and motivated staff to our Outpatient Physiotherapy Team.

The post available is a part time Band 3 Administrative and Clerical - team administrator role (18.75 hours per week. Working days to be confirmed with any applicant successful at interview).

If you are interested in the role, then why not apply?

Interviews, will be face to face, at the Jacketts Field, Abbots Langley site and take place on Monday 12 th February.

Provide comprehensive administrative and clerical support (back office and reception) to both managerial and clinical colleagues in a busy NHS Outpatient Physiotherapy Department.

To participate in any administrative duties requested by the Therapy Team Lead related to the department’s outsourcing processes.

To, in addition, assume a lead administrative and clerical role, related to the small private patient service operating on site.

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We encourage and welcome people with disabilities. If you need help, please ask.

To work in an outpatient based setting.

To provide a comprehensive and high quality administrative and reception support service to the Physiotherapy Team.

To complete admin and clerical duties, which includes but is not limited to reception duties, answering and making telephone enquiries, referral registration / redirection, patient transport facilitation, clinic diary management, appointment booking, filing, photocopying/printing, database inputting (patient and personnel), updating wait lists/assisting in wait list reporting, temporary staff shift inputting, and any other appropriately delegated admin & clerical task to support service delivery and enhance the provision of patient care.

To be responsible for a number of databases and filing systems, and to provide reports, as required to the Therapy Team Lead.

To maintain stock and equipment levels including stock take ordering.

To assist cost per case activity and billing data tasks/processes.

To participate in an extended hours and 7 day working pattern, once/if implemented.



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