Multi Skilled Operative

3 weeks ago

Leeds, United Kingdom Mitie Full time

**Job Purpose**:
The purpose of this role is to provide mobile delivery of facilities support services, across our client sites. The role will be responsible for carrying out a range of make safe, first attendance tasks, business support tasks, Mail room duties, Porterage/FF&E tasks and reactive Cleaning/Janitorial tasks. The role will report to the Facilities Manager to support as required.

**Main Duties**:

- Receive, sort and deliver inbound post.
- Receive and deliver internally any Tracked, Special or Recorded Delivery Post.
- Collect and distribute all internal post as required.
- Collect, sort and arrange postage of outbound post.
- Receive, Sort and distribute Stationary and consumables
- Maintain accurate documentation of all assigned work orders.
- Reactive cleaning where no cleaning operative support is available.
- Reactive replenishment of consumables (cleaning and First Aid) where no cleaning operative support is available.
- Attend reactive H&S work orders and Make safe where feasible
- Reactive Minor Porterage, Furniture, Fixtures and Equipment duties (moves & changes, furniture management & moves, etc.).
- Comply fully with Health, Safety & Environmental policies.
- Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
- Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
- Any additional task which would be deemed reasonable in line with the working environment.

**What we are looking for**:

- Good understanding of health and safety requirements within a building environment.
- Have a proactive approach to building management.
- Confident, driven and pro-active.
- Able to do the job right and do it right first time, within a pre-determined timescale.
- Willingness to undertake further training.
- Ability to provide a schedule of works for identified additional/remedial works.
- Writing and following risk and method statements as required on a daily basis.
- Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
- Ability to record work accurately on work sheets and computer based systems.
- Good communication skills and the ability to work within a team.
- Experience of working within a customer focused environment.
- Wanting to achieve success, for his or her self, the business and the customer.
- Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued.
- HSE management in accordance with our (Mitie) Quality Management System and all legal and statutory requirements.

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