Store Detective Officer

4 weeks ago

Scarborough, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

M&S Store Detective North Yorkshire - Scarborough area

BardWood Support Services are currently recruiting on behalf of our client for Store Detective that can demonstrate the confidence, experience, drive, flexibility, and determination to provide the highest standard of operational service within a busy environment.The ideal

As a Store Detective, you will be working in a well-known retail store, where your main role will be to prevent and detect theft, supporting normal Security staff by working undercover to stop theft. You will be representing BardWood and our client, providinga service to the highest standards in a fast paced, prestigious store. The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.

**Job Details**:
**Shift pattern**:45hrs a week, Tuesday to Saturday (must be willing to pick up extra days if needed).

**Rates**:£12.02 per hour

**Location**: North Yorkshire - Scarborough area

**Requirements**:

- 5-year checkable work history
- Valid SIA badge
- Valid right to work (passport/visa etc)
- Valid NI Proof
- Valid DBS
- Valid proof of address (dated in the last 3 months)
- Excellent communication
- Excellent customer service

**Required duties**:

- Patrolling a store during opening hours, to watch for shoplifters
- Using equipment such as closed-circuit television (CCTV) to observe the store, two-way radio to contact colleagues, loop alarms, mirrors, and electronic security tags on goods
- Watching customers who are acting suspiciously, or are recognised as a previous offender, and keeping notes of what you see
- Working undercover as a customer to watch and follow potential shoplifters
- Detaining suspected shoplifters, taking them to the manager’s office and possibly searching their clothes and possessions
- Helping other staff deal with customers suspected of credit card theft or fraud
- Calling the police, reporting what you have seen and being present when the police question a suspect
- Talking to witnesses to collect evidence and writing up reports for both the police and the retailer

**Essential skills needed**:

- Experience in a similar role, would an advantage
- Physically fit to undertake given tasks
- Enthusiastic in delivering service excellence
- Highly observant.
- Good at communicating and dealing with people.
- Able to handle sensitive situations.
- Able to use their initiative and make quick decisions.
- Polite and helpful.
- Physically fit and healthy.
- Able to write short reports.
- Able to deal with modern surveillance systems such as CCTV and security tags.
- Confident to challenge or tackle people when necessary.

  • Customer Assistant

    4 weeks ago

    Scarborough, United Kingdom Marks & Spencer Full time

    MON-SAT 9:00-18:00 SUN-FRI 9:00-18:00 Service and Safety Assistant Working pattern to include weekend work (usually one in, one off). Shifts to be discussed and agreed at interview. **Key Accountabilities and Measures** - Clearly identified to provide customers with a visible presence at the beginning of their shopping journey - Confidently welcome...

  • Retail Security Officer

    2 days ago

    Scarborough, United Kingdom Kingdom Services Group Ltd Full time

    Kingdom Services Group are a key partner to Morrisons Supermarkets, and we have a great opportunity for a Retail Security Officer to join our team. We have increased our hourly rates to get the best people in to our teams ASAP! If you have an SIA Licence and are looking for a role where you will be supported and offered development...

  • Office Co-Ordinator in Events Office Co-Ordinator in Events

    2 days ago

    Scarborough, North Yorkshire, United Kingdom The Michael's Companies Full time

    locations Scarborough-11 William Kitchen Rd, Unit J4 time type Part time Store - TOR-SCARBOROUGH, ONPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what...

  • Office Manager

    2 days ago

    Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full time

    Office Manager CARSTAR Scarborough North East Reports To Company Store Operations Department General Manager/Owner Job Summary & Qualities The Office Manager is responsible for administrative, customer service and financial duties of the Company in accordance with the policy and sales plan. This person must exhibit professionalism and highly efficient...

  • Street Action Project Officer

    4 weeks ago

    Scarborough, North Yorkshire, United Kingdom Coast & Vale Community Action Full time

    Location – based at The Street, working throughout Scarborough About Us: Coast and Vale Community Action is a registered charity and not for profit company primarily operating in the Scarborough and Ryedale areas of North Yorkshire. Our vision is of thriving, connected and independent communities where local people are enabled to identify and act upon...

  • Fisheries Observer

    4 weeks ago

    Scarborough, United Kingdom Centre for Environment, Fisheries and Aquaculture Science Full time

    **Details**: **Reference number**: - 326811**Salary**: - £25,915 - £27,116- Pay award pending- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - CEFAS - Science**Type of role**: - Science**Working pattern**: - Flexible working, Full-time, Job...

  • Retail - Shift Leader - Ellesmere - Scarborough

    3 weeks ago

    Scarborough, North Yorkshire, United Kingdom Canna Cabana Waterloo Full time

    Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Duties and Responsibilities: Provide assistance to store management in supervising and facilitating the...

  • Customer Service Representative

    2 days ago

    Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full time

    Customer Service Representative (CSR) CARSTAR Danforth (Tip Top) Reports To Office Manager Department Front Office Job Summary & Qualities The CSR is the first impression that customers and other visitors have when they walk into or call CARSTAR. This person is responsible for creating a front office atmosphere that fosters a high level of service. The...

  • General Manager

    2 days ago

    Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full time

    General Manager CARSTAR Scarborough North East Reports To District Manager Department Company Store Operations Job Summary & Qualities The General Manager is the person with sole accountability for the entire operation of the respective facility. The General Manager will manage all aspects of the business from associates to the product used in the work...

  • Senior Manager

    1 week ago

    Scarborough, North Yorkshire, United Kingdom Canadian Imperial Bank of Commerce Full time

    Senior Manager & Team Lead, Business Banking - Scarborough/Durham Market page is loaded Senior Manager & Team Lead, Business Banking - Scarborough/Durham Market Apply locations Scarborough, ON time type Full time posted on Posted Yesterday job requisition id 2405537 We’re building a relationship-oriented bank for the modern world. We need talented,...