Receptionist/administrator

PLEASE ONLY APPLY WITH A COVERING LETTER OUTLINING YOUR ASPIRATIONS OF HOURS.

The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the practice, support to clinical staff and other members of the practice team

Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies

Main duties of the job

Duties may be varied from time to time under the direction of the senior receptionist.
- Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
- Maintaining and monitoring appointments system
- Processing requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
- Processing and distributing incoming (and outgoing) mail
- Processing repeat prescriptions in accordance with practice guidelines
- Computer data processing and recording information in accordance with practice procedures
- Initiating contact with and responding to requests from patients and other team members
- Providing assistance to practice staff as required, including word/data processing, filing, photocopying and scanning
- Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

**Job Type**: Part-time

**Salary**: £10.42-£10.60 per hour

Expected hours: 20 - 30 per week

Schedule:

- Monday to Friday

Work Location: In person