![Newport Transport Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Delivery Supervisor
4 weeks ago
Newport Transport, the main public bus operator of the city of Newport is expanding. Consequently, we need to grow our team of service delivery supervisors to assist with the smooth running of all aspects of the bus and coach operational performance. With 150 drivers to manage, the supervisor is the perfect step up for a career in the transport industry.
The service delivery supervisor will be expected to make significant contributions to the role by continuously improving their work knowledge, skills, and experience. In addition, they must cultivate positive relationships with fellow staff members based on mutual respect.
**Job Summary**
The Service Delivery Supervisor will ensure on-time performance, deliver excellent customer experience while managing a governance agenda that supports the legislative, process, policy and overall compliance in line with our operator’s licence and service level agreements.
**Duties**
- **Maintain punctuality of bus and coach services** and record lost mileage, directly into our systems.
- **Provide leadership to the driving staff** as a key representative of the management team.
- **Maximise the efficient coverage of local bus and FlixBus duties** in accordance with both Domestic and EU Drivers Hours and the Working Time Directive at both the forward and day to day allocation.
- **Daily checks** of driver's licence, dCPC and tachograph cards for validity and compliance
- **Ensure accurate recording** of drivers’ duties and attendance management.
- **Complete accurate operational reports** and distribute them to the relevant personnel.
- **Take charge of emergency situations,** keeping key stakeholders informed and updated.
- **Ensure all ticket machines are accounted for**, working correctly, communicating, and recording correctly against each bus and carrying out ticket machine data interrogation and reporting.
- **Proactively manage customer complaints,** along with updating EPM.
- The Operations, Engineering and Private Hire Managers are informed on a regular basis as operational or engineering problems develop.
**Essential Skills and Qualifications**
- Valid UK car and PCV licence (Category D licence) and CPC entitlement.
- Working knowledge of both Domestic and EU drivers’ hours Rules and Regulations.
- Working knowledge of the Traffic Commissioner's Requirements and Compliance.
- Available to work shifts, including nights and weekends.
- Good verbal, written and IT skills
If you have the qualification and skills, please get in touch.
In addition to a competitive salary, we offer free local bus travel to you and your family, free staff bus, enhanced company pension and continuous training.
Newport Transport is an inclusive employer and a signatory to the army covenant. We are committed to the well-being of our employees. Newport Bus has also been recently recognised as a Dementia-friendly company, having provided dementia awareness training to all its driving staff.
**Salary**: £33,900.00 per year
**Benefits**:
- Free or subsidised travel
Schedule:
- Day shift
- Night shift
- Overtime
- Weekend availability
COVID-19 considerations:
All COVID-19 measures are enforced at the bus station and the depot.
Licence/Certification:
- PCV (Cat D) Licence (required)
Shift availability:
- Night shift (required)
- Day shift (required)
- Overnight shift (required)
Work Location: In person
Expected start date: 07/08/2023
-
Multi Drop Delivery Driver
2 weeks ago
Newport, United Kingdom SVP DELIVERY LTD Full timeSVP DELIVERY is a dynamic and innovative logistics and delivery service provider that specializes in efficient and reliable multi-drop delivery solutions. We are seeking a dedicated and skilled Multi-Drop Delivery Driver to join our team. As a Multi-Drop Delivery Driver, you will be responsible for efficiently and safely delivering goods to multiple...
-
Service Supervisor
1 week ago
Newport, Newport, United Kingdom Instore Full timeAs an Asda Cafe Supervisor, you report to the Cafe Manager and deputise in the manager's absence, perform a variety of tasks, front and back of house services including food preparation. As a Cafe Supervisor, you'll be at the heart of our operation and you'll need a zest for life and a passion for customer service. You'll be an individual who shares our...
-
Network Delivery Supervisor
3 weeks ago
Newport, United Kingdom Fusion People Ltd Full time**Location**:Working in SOUTH WALES, driving licence is required as may cover Cardiff, Newport, Avonmouth/Bristol, Gloucester **Salary**:£30,000-£38,000 per annum based on experience **Contract**:Full Time (40 hours per week minimum), Permanent Contract **The Role**:working for a leading specialist provider in telecom FTTP network design, build,...
-
Testing Supervisor
2 months ago
Newport, United Kingdom SkyBlue Solutions Full timeIf you are looking for an exciting new opportunity then consider using your skills and experience by working as an Electrical Supervisor on a permanent basis at HMP Isle of Whight As an Electrical Supervisor you will be responsible for the service delivery of the operative team, assisting with the recruitment and supervision of staff as well as...
-
Hygiene Supervisor
2 weeks ago
Newport, United Kingdom Owen Payne Recruitment Service Ltd Full timeDo you have experience as a **Hygiene Supervisor?** Are you looking for a new challenge? - If so, then we may just have the right role for you! **Owen Payne Recruitment** are seeking an experienced **Night Shift Hygiene Supervisor** to join a leading agricultural client located the **Telford area.** Due to the nature of this role, previous experience as a...
-
Golf Services Supervisor
2 days ago
Newport, United Kingdom Celtic Manor Resort Full time**JOB TITLE** - Golf Services Supervisor **DEPARTMENT **- Golf **RATE OF PAY** - £11.29 per hour plus fantastic benefits! **CONTRACT TYPE** - Full Time - Permanent **HOURS OF WORK** - 40 hours **SHIFT DETAILS** - 5 days out of 7 - including weekends **OVERVIEW** Are you enthusiastic about the Golf industry? Are you motivated, highly organised and able to...
-
Electrical Supervisor
1 month ago
Newport, United Kingdom SkyBlue Solutions Full timeIf you are looking for an exciting new opportunity then consider using your skills and experience by working as an Electrical Supervisor on a permanent basis at HMP Isle of WightAs an Electrical Supervisor you will be responsible for the service delivery of the operative team, assisting with the recruitment and supervision of staff as well as production of...
-
Electrical Supervisor
3 weeks ago
Newport, United Kingdom SkyBlue Solutions Full timeIf you are looking for an exciting new opportunity then consider using your skills and experience by working as an Electrical Supervisor on a permanent basis at HMP Isle of WightAs an Electrical Supervisor you will be responsible for the service delivery of the operative team, assisting with the recruitment and supervision of staff as well as production of...
-
Golf Services Supervisor
1 week ago
Newport, Newport, United Kingdom Celtic Manor Resort Full timeJOB TITLE - Golf Services SupervisorDEPARTMENT - GolfRATE OF PAY - £11.29 per hour plus fantastic benefitsCONTRACT TYPE - Full Time - PermanentHOURS OF WORK - 40 hoursSHIFT DETAILS - 5 days out of - including weekendsOVERVIEWAre you enthusiastic about the Golf industry? Are you motivated, highly organised and able to lead a team?WHAT ARE WE LOOKING FOR We...
-
Supervisor
2 weeks ago
Newport, United Kingdom MaxiDeals Group Ltd Full timeJob description As a retail Supervisor you will support the Store Manager and Deputy Manager with the daily operation of the store. You will be required to effectively replenish stock within the store to maximise sales. As a key holder of the store, you must be flexible with your hours and able to work alternate weekends. You should bring with you great...
-
Electrical Supervisor
2 weeks ago
Newport, United Kingdom Skyblue Solutions Full timeSkyBlue Solutions are recruiting a static **Electrical Supervisor** on a permanent basis to work alongside the prison service at **HMP Parkhurst - Newport IOW PO305RS** **Duties of Electrical Supervisor will include, but not limited to**: - Responsible for the service delivery of the operative team - Assist with the recruitment and supervision of staff -...
-
Golf Services Supervisor
1 month ago
Newport, United Kingdom Celtic Manor Resort Full timeJOB TITLE – Golf Services Supervisor DEPARTMENT – Golf RATE OF PAY – £ per hour plus fantastic benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 hours SHIFT DETAILS – 5 days out of 7 – including weekends OVERVIEW Are you enthusiastic about the Golf industry? Are you motivated, highly organised...
-
Golf Services Supervisor
3 weeks ago
Newport, United Kingdom Celtic Manor Resort Full timeJOB TITLE – Golf Services Supervisor DEPARTMENT – Golf RATE OF PAY – £ per hour plus fantastic benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 hours SHIFT DETAILS – 5 days out of 7 – including weekends OVERVIEW Are you enthusiastic about the Golf industry? Are you motivated, highly organised...
-
Electrical Supervisor
3 weeks ago
Newport, United Kingdom Skyblue Solutions Full timeIf you are looking for an exciting new opportunity then consider using your skills and experience by working as an Electrical Supervisor on a permanent basis at HMP Isle of Wight As an Electrical Supervisor you will be responsible for the service delivery of the operative team, assisting with the recruitment and supervision of staff as well as production of...
-
Delivery Driver
1 week ago
Newport, United Kingdom NewsTeam Full timeDelivering newspapers & magazines to your local community News Team Group delivers newspapers and magazines to homes and businesses across the UK. We are a rapidly expanding enterprise, providing a professional delivery service to over 70% of the UK’s post code sectors. Our operations are run from distribution centres across the UK. This means we receive...
-
Cemeteries Supervisor
4 weeks ago
Newport, United Kingdom Newport City Council Full time**Job information** **INTERNAL JOB** - This vacancy is only available to Newport City Council employees and Agency Workers currently engaged with the Council Post No. POSN001349 - Cemeteries Supervisor x 2 Do you have excellent communication skills? Are you resilient? Do you want to be that person who makes a difference everyday? Newport City Council are...
-
Cemeteries Supervisor
1 day ago
Newport, United Kingdom Newport City Council Full time**Job information** **INTERNAL JOB** - This vacancy is only available to Newport City Council employees and Agency Workers currently engaged with the Council Post No. POSN001349 - Cemeteries Supervisor x 2 Do you have excellent communication skills? Are you resilient? Do you want to be that person who makes a difference everyday? Newport City Council are...
-
Golf Services Supervisor
4 weeks ago
Newport, Newport, Wales, United Kingdom The Celtic Collection Full timeJOB TITLE – Golf Services Supervisor DEPARTMENT – Golf RATE OF PAY – £12.00 per hour plus fantastic benefits! CONTRACT TYPE – Full Time – Permanent HOURS OF WORK – 40 hours SHIFT DETAILS – 5 days out of 7 – including weekends OVERVIEW Are you enthusiastic about the Golf industry? Are you motivated, highly organised and able to...
-
Supervisor
4 weeks ago
Newport, United Kingdom Claire's Full time**Claire's - A Career that's always in style** **SUPERVISOR - 4 HOUR CONTRACT - KINGSWAY CENTRE, NEWPORT** **As a supervisor at Claire's, you will be responsible for**: - Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales - In the absence of any other management they may open and close...
-
Supervisor
1 day ago
Newport, United Kingdom Claire's Full time**Claire's - A Career that's always in style** **SUPERVISOR - 4 HOUR CONTRACT - KINGSWAY CENTRE, NEWPORT** **As a supervisor at Claire's, you will be responsible for**: - Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales - In the absence of any other management they may open and close...