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Radiotherapy Assistant/receptionist

3 months ago

Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full time

Band 2 Radiotherapy Assistant/Receptionist (Reading and Bracknell)

**PLEASE NOTE**: This is a fixed-term post for 6 months to cover a secondment.

The post-holder will be required to work across all departments within the Berkshire Centre assisting with the administration duties required.

Reception work at our Bracknell clinic will be required so good communication skills are essential.

To provide effective administration support relating to the Radiotherapy Department at Royal Berkshire Hospital (including Bracknell satellite unit as required). This will include:

- Preparation of hospital notes in advance of patients attending for their appointment.
- Requesting relevant clinical information such as pathology, histology and radiology results.
- Checking patients in and out of clinic on PMS / EPR / MOSIAC and making follow-up appointments as appropriate.

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.

**Our values**: Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.

1. Collation of all clinical notes, ensuring the clinician/radiographer has all relevant information, i.e. referral letter, previous correspondence, radiology, histology and pathology results.
1. Responsible for making follow-up appointments and arranging other appointments as required.
1. Ensure timely production of an accurate clinical record of each patient episode, using relevant IT systems and databases, including case note tracking.
1. Liaise in person and by telephone with all levels of medical and radiography staff, and establish good working relationships with medical secretaries and clerical staff.
1. Deal with telephone enquiries from other departments and hospitals.
1. Use PMS / EPR/ MOSIAC.
1. General clerical duties, including maintenance of the filing system.
1. Ensure all clinical areas have stock replenished as required.
1. To work with the pre-planning team ensure the patients who attend the department have all required documentation uploaded to our Record and verify system. This will include meeting and greeting our patients and uploading patient photos.
2. Any other duties as required.

Please refer to the attached Job Description & Person Specification for further details.