Bar & Floor Server

5 months ago


Liverpool, United Kingdom Leveltap Full time

**Bar & Floor Server**

Level Tap e-Sports Venue - Liverpool

Liverpool’s first true e-sports venue housed in Grosvenor’s Liverpool One complex taking over the previous Yard & Coop site. Level Tap will be the central hub for the Liverpool gaming community, providing a lively and exciting hangout space for all ages to eat, drink and most importantly, play.

Bar team

Front of House

Job objective:

- To provide an excellent guest drinking experience.
- To Provide an excellent guest dining experience.

Key Functions:
Serve alcoholic or non-alcoholic beverages from the bar to restaurant patrons.

Interact with customers, take orders.

Assess customers’ needs and preferences and make recommendations.

Restock and replenish bar inventory and supplies.

Stay guest focused and nurture an excellent guest experience.

**Requirements**:
Operational:
Keep the bar work area neat and clean at all times.

Serve food and drinks to the customer.

Serve wine, beer and cocktails to guests.

Handle and move objects, such as glasses and bottles, using hands and arms.

Clean up after customers and clean work area.

Clear ashtrays as and when required.

Assist washing glassware and utensils if needed.

Perform physical activities such as lifting and stooping.

Administrative:
Collect payment for drinks served and balance all receipts.

Follow all cash handling procedures as per business standard.

Comply with all food and beverage regulations.

Service standards:
Assess customers’ needs and preferences and make recommendations.

Demonstrate a thorough knowledge of food and beverage products, menus and promotions.

Stay guest focused and nurture an excellent guest experience.

Serve customers in a friendly and helpful manner.

Perform other reasonable duties as and when assigned by the management.

PREREQUISITES:

- Must be able to communicate in English both when writing and speaking. Positive and proactive personality and great interpersonal skills required.

EXPERIENCE:

- Previous bartending experience preferred, experience in handling Point of sale (POS) terminals
- Making and creating cocktails (desired but not essential)
- A good knowledge of the e-sports world (desired but not essential)

**Job Type**: Part-time

**Salary**: £10.42 per hour

Expected hours: 28 - 35 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Discounted or free food
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)
- Bartending: 1 year (required)

Work Location: In person


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