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Quality Assurance

2 months ago

Birmingham, United Kingdom Allegis Global Solutions Full time

Company Description

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

**Job Description**:
The Quality Assurance Associates execute a range of background checks, liaising with third parties to ensure completion in a timely manner and that any discrepancies identified during the screening process are managed and resolved.

**This is being offered a maternity cover contract for a period of 12-months. The role can be based from either our Birmingham or Bracknell offices on a hybrid working arrangement.**

**As a Quality Assurance Associate you will**:

- Deliver a high level of customer service to both internal and external customers
- Provide support on Compliance queries within the Screening Supplier portals used within the team adhering to both Client and AGS standards
- Collate and Complete all Client mandated audits
- Be responsible for data entry, validation of data and integrity for all information entered into key systems
- Adhere to Client specific requirements when monitoring necessary background checks including but not limited to, criminal, professional, employment and credit checks
- Support on referencing both obtaining and completing where necessary.
- Support on adverse findings identified within screening and advise on necessary escalation process where appropriate.

**Qualifications**:

- Knowledge and previous experience of onboarding and screening processes, visa requirements and recruitment laws, both in the UK and other countries around Europe
- Able to understand and communicate sensitive and complex information
- Proven experience in using a background screening portal and the ability to confidently navigate around it.
- Customer focused, helpful and willing to support at all times
- Acts with self-confidence, decisiveness and integrity at all times
- Resilient and composed
- Personally accountable and self-reliant
- Excellent attention to detail and accuracy skills
- Previous working knowledge of Microsoft and Oracle packages

Additional Information

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

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