Sales / Accounts Support Administrator

5 months ago


Canary Wharf, United Kingdom Refuel Talent Full time

We are looking for a Sales Administrator to join our global client based near Canary Wharf in London.

**Job Summary**:
As a Sales Administrator, you will be responsible for efficiently managing front-line accounting, settlement and fuel cards inquiries from customers and business partners. You will be required to collate ad hoc and regular reports based on SAP data. You will investigate various aspects of customer account and settlement queries, ensure their resolution in a timely manner. You will be responsible for raising miscellaneous billing credits and debits for both Retail and Commercial. Additionally, you will provide administrative support to the UK Marketing team as and when required.

**Key Responsibilities**:
**Account Query Resolution**:Manage and investigate customer account queries, including but not limited to invoice and pricing disputes, small load surcharge queries, proof of delivery requests, lading reports, and direct debits.
Liaise with internal departments, including Credit, Stock, Accounting team, Finance, Pricing, and Distribution, to resolve account inquiries efficiently.

**Call Manager Database**:Log and assign all account queries into the global Call Manager database.
Ensure that all queries are tracked and resolved in a timely manner and customers and business partners are regularly updated

**Reporting**:Prepare ad hoc reports for customers and business partners regarding accounting and reconciliation of customer accounts.
Utilise data to provide trend analysis reports to management on a monthly basis, enabling data-driven decision-making.

**Customer Settlement Queries**:Manage and resolve customer settlement queries by liaising with card acquirers, ensuring prompt and accurate resolution.

**Miscellaneous Billing**:Raise miscellaneous billing credit/debit requests as required, ensuring accuracy and compliance with company policies and procedures.

**Administrative Support**:Provide administrative, assisting with various tasks and projects as needed.

**Qualifications**:

- High school diploma or equivalent; bachelor's degree in a related field.
- Proven experience in customer support, accounting, or a related role.
- Proficiency in SAP or similar accounting software is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a commitment to delivering exceptional customer service.
- Ability to work effectively in a fast-paced environment and meet deadlines.

Competitive salary on offer, plus London Allowance and Lunch Allowance.

**Salary**: £30,000.00-£33,000.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Canary Wharf, United Kingdom Refuel Talent Full time

    We are looking for a Customer Support Administrator to join our global client based near Canary Wharf in London. **Job Summary**: As a Customer Support Administrator, you will be responsible for efficiently managing front-line accounting, settlement and fuel cards inquiries from customers and business partners. You will be required to collate ad hoc and...

  • Sales Administrator

    4 hours ago


    Canary Wharf, United Kingdom CV-Library Full time

    Are you looking for a high-energy, client-focused role that supports a dynamic sales team? Would you like to become an integral part of a growing team in our vibrant Canary Wharf office, where collaboration and success are celebrated? Are you looking for competitive benefits and a progressive career path, with a company that ensure that high performers have...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe Director's Office is seeking a highly skilled and experienced Administrative Support Specialist to provide comprehensive administrative and organisational support to the Director of External Relations. The successful candidate will be responsible for managing the Director's diary, supporting the Director with managing the Directorate...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe Director's Office is seeking a highly skilled and experienced Administrative Support Specialist to provide comprehensive administrative and organisational support to the Director of External Relations. The successful candidate will be responsible for managing the Director's diary, supporting the Director with managing the Directorate...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe successful candidate will provide high-level administrative support to the Director of External Relations, ensuring the smooth operation of the Director's office and the Directorate overall. Key responsibilities include managing the Director's diary, supporting the Director with budget management, and providing administrative assistance for...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe Director's Office is seeking a highly skilled and experienced Administrative Support Specialist to provide comprehensive administrative and organisational support to the Director of External Relations. The successful candidate will be responsible for managing the Director's diary, supporting the Director with managing the Directorate...

  • Business Administrator

    5 months ago


    Canary Wharf, United Kingdom Simple Insulation LTD Full time

    **Job Title: Business Administrator** **Job Title: Business Administrator** **Company Overview**:Simple Insulation is a growing player in the Energy Company Obligation (ECO) industry, dedicated to delivering sustainable solutions by specializing in the installation of energy-efficient products in properties. As we expand our operations, we are urgently...

  • Business Administrator

    5 months ago


    Canary Wharf, United Kingdom Simple Insulation LTD Full time

    **Job Title: Business Administrator** **Job Title: Business Administrator** **Company Overview**:Simple Insulation is a growing player in the Energy Company Obligation (ECO) industry, dedicated to delivering sustainable solutions by specializing in the installation of energy-efficient products in properties. As we expand our operations, we are urgently...


  • Canary Wharf, United Kingdom NHS Professionals Full time

    Job Introduction The UK Health Security Agency exists to protect and improve the nation’s health and wellbeing and reduce health inequalities. This is achieved through world-leading science, knowledge and intelligence, advocacy, partnerships and the delivery of specialist public health services. UKHSA are an executive agency of the Department of Health...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe ideal candidate will provide high-level administrative support to the Head of School, ensuring a seamless and efficient operation of the school. This role involves managing the Head of School's electronic diary, prioritizing their schedule, and coordinating with relevant parties. Additionally, the successful candidate will act as Secretary...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe successful candidate will provide administrative support to the Head of School, ensuring their electronic diary is managed effectively and their schedule is prioritized. This will involve coordinating with relevant parties, acting as Secretary for various school committees, and ensuring follow-up actions are completed. Additionally, the...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe successful candidate will provide high-level administrative support to the Head of School, ensuring the smooth operation of their office. This will involve managing their electronic diary, prioritizing their schedule, and coordinating with relevant parties. Additionally, the role will involve acting as Secretary for various school...

  • Support Specialist

    3 weeks ago


    Canary Wharf, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    We're looking for a dedicated Support Specialist to join our team at Look Ahead Care Support and Housing. As a Support Specialist, you will provide support to customers to help them develop the life skills they require to meet their assessed needs.Key responsibilities include:Building supportive, trusting relationships with customers and creating a positive...


  • Canary Wharf, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    Empowering Individuals, Enriching LivesWe're seeking a dedicated Support Professional to join our team at Look Ahead Care Support and Housing. As a Support Professional, you'll play a vital role in delivering high-quality support services to our customers, promoting their independence, and enhancing their overall well-being.Key Responsibilities:Building...


  • Canary Wharf, United Kingdom CV-Library Full time

    Accounts Payable Assistant - Permanent, Canary Wharf (E14) Hours: 40 per week, 08.30am - 17.30pm Monday to Friday Salary: £30,000 to £35,000 dependant on skills & experience Duties & Responsibilities The main purpose of this position is to accurately maintain the purchase ledger and to control payments from service charge accounts * ...


  • Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

    About the RoleThe successful candidate will provide high-level administrative support to the Head of School, ensuring seamless day-to-day operations and strategic planning. Key responsibilities include managing the electronic diary, prioritizing the schedule, and coordinating with relevant parties. Additionally, the role involves acting as Secretary for...

  • Administrator

    5 months ago


    Canary Wharf, United Kingdom Hireonline Full time

    **Administrator - Canary Wharf** - £25,000 - Canary Wharf, full time office based - 10:00am - 6:00pm Monday - Friday - Scope to progress, friendly team and environment, Christmas parties, social team - 20 days holiday (plus bank holidays) which will increase up to 25 days after the first year Are you an experienced Administrator looking for a new position?...

  • Support Worker

    4 weeks ago


    Canary Wharf, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team in Tower Hamlets. As a Support Worker, you will play a vital role in enabling individuals with complex needs to manage their tenancies and live independent lives in the community.Key Responsibilities:Building supportive relationships with customers and creating...

  • Support Worker

    4 weeks ago


    Canary Wharf, Greater London, United Kingdom Look Ahead Care Support and Housing Full time

    About the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team in Tower Hamlets. As a Support Worker, you will play a vital role in enabling individuals with complex needs to manage their tenancies and live independent lives in the community.Key Responsibilities:Building supportive relationships with customers and creating...


  • Canary Wharf, United Kingdom CV-Library Full time

    We are looking for a Chinese Speaking Field Sales Development Executive. 【Responsibilities】 Driving distribution and identify key potential business opportunities which build strong sales growth to the channels, creating innovative ideas and methods to win trade and sell a wide range of company’s products. * * Work closely...