Shipping Coordinator

3 weeks ago

London, United Kingdom Ted Baker Full time

**SHIPPING COORDINATOR**

**WHO WE ARE**
- QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL.
- At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People.
-

**THE ROLE**
- This role is within the U.K Shipping team and reports to the UK Shipping Manager. Dependent upon the successful applicant the role may be based in either Derby (Ted Baker Distribution Centre) or London (Head Office).
- The shipping coordinator will handle the full end to end order process of shipments ensuring accuracy in all paperwork, communication and data logging. They will provide analytical support, information streams, reporting and will manage daily shipping issues. The individual will also be required to help identify opportunities to improve the shipping operations, support the development and implementation of solutions and work with the relevant teams to sustain improvements.
-

**MAIN RESPONSIBILITIES**
- PEOPLE
- Liaise between logistics, shipping, merchandising, wholesale and warehouse teams to ensure a smooth delivery daily.
- Collaborate with colleagues and external partners to improve efficiency, productivity and processes.
- Work effectively within a dynamic team, always demonstrating integrity and respect for others.
- Be adaptable and flexible in support of the team and the needs of the business.
- Ability to establish, maintain and develop relationships with other Tedquarters departments.
- OPERATIONS
- Assess current supply chain performance; help surface improvement opportunities that can deliver value by making the shipping operations more effective, efficient and well controlled.
- Lease in a timely manner with freight forwarders/couriers to arrange collections/deliveries from both suppliers and customers.
- Organize marketing/gift with purchase, shop fits and any non-sales items to be shipped from source supplier to destinations, and to be distributed efficiently to the final recipients.
- Arrange courier consignments
- Organize returns and reprocessing
- Support the shipping team and wider business in all tasks and projects assigned to you.
- Monitor and collect data on various shipping functions.
- Produce all shipping documentation - COO / EUR1 and/or invoice endorsement with London Chamber of Commerce, Cross trade arrangement for fabric and trims.
- Investigate, resolve and process shipment discrepancies.
- COMMERCIAL
- Have a good understanding of shipping operation’s performance and targets.
- Demonstrate speed and efficiency in all tasks to support the team.
- Authorize forwarders and courier invoices on the company’s system with accurate information, cross checking with quotes and issue of debit notes for shortages.
- Document revised business processes and agreed target standards.

**TOOLS OF THE TRADE**
- Proven experience within a similar role within Shipping and Logistics
- Track record of working within an IMPORTS and EXPORTS shipping department structure.
- Working knowledge of INCOTERMS. (DDP, FOB, FCA)
- Ability to understand and interpret customs documents and processes (C88, CFSP, E2)
- Advanced Microsoft Excel skills: VLOOKUP’s, pivot tables, analysing large sets of data, cleaning data.
- Being a fast learner who is computer literate: Knowledge of Microsoft Dynamics AX, MS Office (especially Outlook and Word) is advantageous.
- Very well organised, and process driven.
- Have strong analytical skills and be detail orientated.
- Have an enthusiastic and positive attitude, that works well under pressure and to tight deadlines.
- A strong work ethic with excellent attention to detail which is applied to all daily tasks.
- Be a strong team player with strong communication skills, both verbal and written.
- Be a reliable and dependable member of the team.

**OUR VALUES**
- AUTHENTIC
- We have the freedom to be our ‘best self’, being true to ourselves and others
- KIND
- We try to do the right thing: for each other, our communities, our planet and for Ted
- CURIOUS
We are hungry to explore, innovate and think differently
- COURAGEOUS
- We have the confidence to be brave, have fun and discover the unexpected
- INCLUSIVE
- We embrace and respect individuality and celebrate difference & diversity

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