Customer Service Advisor

5 months ago


Glasgow, United Kingdom Anderson Knight Full time

Anderson Knight is seeking a Customer Service Advisor for a reputable company in Glasgow, offering a 6-month Fixed-Term Contract (FTC).

The role involves managing inbound and outbound phone communications, collaborating with colleagues, engineers, and contractors to ensure efficient task management, including data entry for purchase orders, processing contractor quotes, and validating invoices.

Working hours are Monday to Friday, 9 am to 5 pm, with a salary of £23,200 annually.

**Main Duties and Responsibilities**:

- Delivering consistent high-quality customer service.
- Handling calls from various stakeholders.
- Managing purchase orders.
- Coordinating with customers and contractors on ETAs.
- Accurately inputting supplier quotations.
- Processing part procurement requests and validating contractor invoices.

**Key Attributes and Skills**:

- Strong drive for customer excellence.
- Excellent communication skills.
- Attention to detail.
- Ability to work well in a team.
- Proficiency in Microsoft Office.
- Previous experience in contact centre/call centre/helpdesk roles.

Company benefits include 33 days (6.6 weeks) of paid holiday for full-time employees, hybrid working arrangements, free onsite parking, subsidized canteen facilities, a pension scheme with up to 5% matched contribution, a company funded Healthshield cash plan, access to colleague reward and recognition tools, and discounts at various retailers.

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.

**Job Types**: Full-time, Fixed term contract

**Salary**: £23,200.00 per year

**Benefits**:

- Company pension

Work Location: Hybrid remote in Glasgow

Reference ID: NM01



  • Glasgow, United Kingdom CV-Library Full time

    Customer Service Advisor Glasgow City Centre Salary - £24,544 per annum The company You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service...


  • Glasgow, United Kingdom Search Full time

    Customer Service AdvisorGlasgow City CentreSalary - £24,544 per annumThe companyYou will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service, managing the subscription service and...


  • Glasgow, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Glasgow. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...


  • Glasgow, United Kingdom Webhelp Full time

    **Advisor** **Location** - Glasgow, United Kingdom**Language** - English*** **Job Advert**: - If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes...


  • Glasgow, United Kingdom Blue Arrow - Glasgow Full time

    Customer Service AdvisorWe have an exciting opportunity for a full-time Customer Service Advisor to join our client based in Hillington! You'll be part of a busy department, ensuring that every customer has a first-class experience, even when things don't go as planned.We are looking for a team player who is passionate about customer service, with strong...


  • glasgow, United Kingdom Greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...


  • Glasgow, United Kingdom Kura Full time

    **Salary**: £22672 + Job Details: **Customer Service Advisor** **Location: Glasgow, UK** **Contract: Full Time, Permanent Position** We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents,...


  • Glasgow, United Kingdom Webhelp Full time

    **Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. This hybrid role comes with a salary of £21,757 plus benefits where you will be able to work in office...


  • Glasgow, Glasgow City, United Kingdom HSBC Global Services Limited Full time

    At HSBC Global Services Limited, we are seeking a skilled Customer Service Advisor to join our Bereavement Support team.This role involves handling inbound and outbound calls, as well as digital communications, to provide empathetic and professional support to bereaved families.As a Customer Service Advisor, you will be responsible for delivering an...


  • Glasgow, United Kingdom Kura Full time

    Salary: £22672 + Job Details**:Customer Service Advisor** **Location: Glasgow, UK** **Contract: Full Time, Permanent Position** We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer...


  • Glasgow, United Kingdom greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis. Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role. Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...


  • Glasgow, United Kingdom Kura Full time

    **Salary**: £22,672+ Role Details: **Customer Service Advisor** **Location: Glasgow** **Location**:Glasgow **Salary**:£10.90 a hour We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents,...


  • Glasgow, United Kingdom CV-Library Full time

    Customer Service Advisor Salary - £26k My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company. They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide. The...


  • Glasgow, United Kingdom CV-Library Full time

    Customer Service Advisor Salary - £26k My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company. They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide. The...


  • Glasgow, United Kingdom CV-Library Full time

    Position: Customer Service Advisor Type: Full-Time, Permanent Hours: Monday - Friday, 9 AM - 5 PM Salary: £22,800 - £26,000 Start Date: 9th December Are you enthusiastic about providing top-notch customer service? Do you excel in a customer-centric environment? If you're looking for a fulfilling and dynamic role, we want to hear from...


  • Glasgow, United Kingdom Webhelp Full time

    **Job Advert** If you have customer service experience and are seeking full-time opportunity to re-imagine your career in Glasgow, we want to hear from you. We are recruiting smart and motivated Customer Service Advisors for an inclusive city centre team. You will provide outstanding service at every touch point with customers as Customer Service Advisor....


  • Glasgow, United Kingdom Greenbean Full time

    We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks...


  • Glasgow, United Kingdom Kura Full time

    **Salary**: £22672 + Role details: We are looking for new talent to fill our customer service representative roles in permanent, full-time contracts in our call centre in Glasgow. We have all vacancies for customer service advisors, call centre agents, customer service representatives, or people who have worked in a client-facing role, such as banking....


  • Glasgow, United Kingdom PR Partners LTD Full time

    We are seeking 3 dedicated and enthusiastic Customer Advisor to join our team. As a Customer Advisor, you will be the first point of contact for our clients, providing expert advice, resolving inquiries, and ensuring a positive customer experience at every interaction. **Responsibilities**: - Listen actively to customer concerns and enquiries,...


  • Glasgow, United Kingdom Search Full time

    Customer Service Advisor Salary - £26k My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company. They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide.The Customer Service...