Customer Service Assistant

6 months ago

BurtonOnTrent, United Kingdom Compass Group Full time

We're currently recruiting a dedicated Customer Service Assistant (Nights) to help ensure the smooth running of the operations in Eurest on a part time basis, contracted to 20 hours per week.

As a Customer Service Assistant (Nights), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes

Could you bring your spark to Eurest? Here's what you need to know before applying:
Your key responsibilities will include:

- Work across all our service areas of food delivery, caf?, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Our ideal Customer Service Assistant will be:

- A good communicator, able to confidently liaise with customers and colleagues
- Self-motivated and able to work unsupervised.
- Committed to high levels of customer care
- Able to undertake a range of manual cleaning duties
- An enthusiastic individual with a passion for working in a catering environment
- Positive and take pride in their work

Eurest, part of Compass Group UK & Ireland, typically serves 250,000 meals daily, servicing approx 300 contracts across over 700 sites nationwide. The company is a major business and industry foodservice provider for UK organisations many of which have been crucially important in keeping the UK economy and society in general, functioning during the pandemic.

Job Reference: com/1602/41613001/52609752/WJ

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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