Cloud and Infrastructure Specialist

6 days ago

Middlesbrough, United Kingdom thirteen Full time

**Role Category - the way you'll work**:

- This role is categorised as a _**_roam_**_ role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This means that you could start and finish your day in different places depending on what you need to do, so we’ll support you working from a variety of locations.**The Role**:
At Thirteen we pride ourselves on being a sector leader in using technology to improve the quality, speed and responsiveness of the service we offer to our customers. We do this by enabling our colleagues to work in a high performing, agile and smart environment supported by our amazing Cloud and Infrastructure team.

You’ll be responsible for the ongoing management, improvement and transformation of environments, both cloud hosted and physical. You’ll research and develop plans for improvement and ongoing optimisation of environments, as well as managing and maintaining accreditations such as ISO 27001 and Cyber Essentials Plus.

As Cloud and Infrastructure Specialist, you’ll transition from proof of concept through to live environment and prepare handover documentation and training to the business as usual support team. You’ll also ensure that the security and resilience of the business is maintained to the highest degree with robust and effective use of technology to support disaster recovery and Thirteen’s BCP overall, escalating to 3rd party and vendors as required.

To succeed in the role, you’ll ensure network stability on WAN\LAN\VPN\ZTNA support and diagnose issues, ensure DR and BCP are up to date and tested regularly. You’ll also support: Microsoft Azure, Microsoft 365, SCCM, Intune, VMware, Citrix Xenapp\XenServer\Cloud\DaaS, as well as Cisco\Fortinet networking solutions, supporting a mix of physical and virtual environments running Windows Server and *NIX.
- The Person:
With a broad background in IT service delivery, you’ll have experience working within a team that utilises ITIL framework best practices, including abiding by the change management process, and responding to issues which may arise unexpectedly.

Your experience may include Microsoft Azure, Active Directory and related services running on both physical and virtual servers, VMware, Microsoft Hyper-V, Windows Server, Microsoft 365 platform, Intune, Citrix Xenapp\XenServer\Cloud\DaaS and networking topologies, utilising various products from vendors such as Cisco and Fortinet. Knowledge of working with various back-up technologies would be advantageous.

Specialist knowledge of implementing, managing and maintaining network infrastructure and cloud based unified comms solutions would also be beneficial, as well as experience in migration of on-premise resources to cloud hosted Iaas\Saas\PaaS.

With experience managing projects and keeping within specified timeframes and budgets, you’ll contribute to the overall IT project plan and providing regular updates to the Head of Cloud and Infrastructure. You’ll work well within a team and independently to meet key stakeholders across the business to evaluate and act upon their bespoke requirements.

Thirteen are sector-leading and are always striving for innovation, so we’re looking for someone who looks to constantly evolve their skillset, whilst having passion for technology outside the workplace; you will also be able to evaluate new technologies and contribute to highly technical discussions around new solutions and white papers.

Please note you’ll need to work flexibly on occasion outside of normal business hours to cover call out and/or network maintenance or project delivery, and you’ll also take part in an IT Resiliency rota approximately 4 times per year.

**The future is exciting, and we only want the best to be part of it.**

**At Thirteen we're about homes and so much more.....**:
At Thirteen, we’re more than just a landlord. We believe everyone is an individual. That’s why we don’t just provide properties; we offer a home to suit each person’s needs.

And we’re not just about somewhere to live; our range of extra services means we can give people a helping hand specifically tailored to them if they need it.

Our strength, capacity and ambition to deliver what our customers need means we can change things for the better.

**So come and be part of making a difference. Great days for everyone are made at Thirteen.**

**Are you up for the challenge of bringing our vision to life and having great days at work?**:
There’s more information about this role in the documents attached to this advert. Find out about the benefits of working for Thirteen by clicking the attachment below.

If you’d like to talk more about the role please contact Graeme Curry, Head of Cloud & Infrastructure for an informal discussion. Graeme can be

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