Heating & Hot Water Contract Officer

4 weeks ago


Oldham, United Kingdom The Guinness Partnership Full time

**About the role**
We have an exciting opportunity for a Contract Officer to join our Domestic Heating Team based at Bower House in Oldham on a permanent contract. This is a full-time role (35 hours per week), working 9:00am-5:00pm, Monday to Friday.

**About the Team**
We are a dedicated team of 6 Contract Officers and 3 Senior Administrators, all working hard to deliver an amazing customer focused service in a specialised area of work. Our team is responsible for looking after domestic gas heating, hot water systems and solid fuel appliances nationally.

You will manage a geographical area of properties, ensuring that we are compliant with the domestic gas servicing regulations. You will also contribute to work that includes customer safety, satisfaction and value for money.

Reporting to the Contract Manager you’ll be responsible for supporting the effective delivery of responsive repairs and planned and reactive programmes for equipment replacement. To do this you will also assist contractors, customers and colleagues with queries and complaints relating to your geographical area. You will resolve them quickly and effectively.

This role also requires a high level of organisation skills, as you will actively monitor and challenge the service provided by our contractors. You will collect agreed key performance information and administer regular contract review meetings to ensure our contractors are doing what they should be.

Please review the role profile for a full list of key responsibilities.

**What we’re looking for**
This role manages the compliance risk for the business, with ensuring a customer-focussed delivery model. We know that how we do things is just as important as what we do. You’ll also have great customer service skills and a willingness to go the extra mile to get the job done. You’ll also be able to demonstrate:

- Ability to gather information, diagnose problems, draw logical conclusions and suggest practical solutions.
- Experience of building and maintaining relationships with contractors, tenants and staff across different functions.
- Awareness of statutory and regulatory requirements relating to asset compliance.
- Good attention to detail.
- Good written and verbal communication skills.
- A sound understanding of financial controls.
- Able to demonstrate Guinness behavioural competencies.
- If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile._

**Job Types**: Full-time, Permanent

**Salary**: £35,581.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Plumbing: 1 year (preferred)

Licence/Certification:

- CSCS (preferred)
- Driving Licence (preferred)
- City & Guilds (preferred)

Ability to Commute:

- Oldham (required)

Ability to Relocate:

- Oldham: Relocate before starting work (required)

Work Location: In person

Reference ID: 10087



  • Oldham, United Kingdom Future Select Recruitment Full time

    Job Title: Legionella Risk Assessor Location: Oldham, Greater Manchester Salary: 25k - 34k DOE + Flexible working hours + Company Vehicle. Leading national water hygiene outfit is currently recruiting for an experienced legionella risk assessor to join their established Northern team. The successful candidate will be covering contracts across the North...


  • Oldham, United Kingdom Future Select Recruitment Full time

    Job Title: Legionella Risk Assessor Location: Oldham, Greater Manchester Salary: 25k - 34k DOE + Flexible working hours + Company Vehicle. Leading national water hygiene outfit is currently recruiting for an experienced legionella risk assessor to join their established Northern team. The successful candidate will be covering contracts across the North West...

  • Gas Engineer

    4 weeks ago


    Oldham, United Kingdom Rubix Personnel Limited Full time

    **WANTED! Qualified Gas Engineers** **Oldham, Greater Manchester** Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Ideally you will have; 2 years experience and domestic gas qualifications...


  • Oldham, United Kingdom 4Recruitment Services Full time

    Oldham – Contracts/Procurement Lawyer Location - OL1 1NL (Hybrid) £25.46ph – On going contract – Full time  To provide legal advice on the legal aspects of contract drafting, management and contact dispute resolution To provide legal advice and legal services in relation to commercial law, contract and procurement law and practice To provide...


  • Oldham, United Kingdom 4Recruitment Services Full time

    Oldham – Contracts/Procurement LawyerLocation - OL1 1NL (Hybrid)£25.46ph – On going contract – Full time To provide legal advice on the legal aspects of contract drafting, management and contact dispute resolutionTo provide legal advice and legal services in relation to commercial law, contract and procurement law and practiceTo provide comprehensive...


  • Oldham, United Kingdom Walters People Full time

    Job Title: Customer Service Officer Contract: 3 Months Temp Rate: £12.32 inc holiday pay Location: Oldham City Centre (fully office based) Start date: ASAP Hours: Mon-Fri (9am-5pm) **Company/Role** **Skills required** - Computer Literate - Excellent vocal and written communication - Positive attitude - Patience - Excellent listening skills - Excellent...

  • Project Engineer

    2 days ago


    Oldham, United Kingdom Client Full time

    Project EngineerOldham, Manchester (Commutable from Rochdale, Stockport, Bury, Bolton)£40,000 - £42,000 + £4750 Car Allowance + Life Insurance + 33 Days' Holiday + 5% Pension + Discounts + Career Development + TrainingAre you an Engineer with both Electrical and Mechanical experience looking to take the technical lead on ground breaking projects...

  • Fire Risk Assessor

    4 weeks ago


    Oldham, United Kingdom Chubb Fire & Security Full time

    **Company Description** Chubb has an opportunity for an experienced and qualified, **self-employed**, "HIGH RISK" Fire Risk Assessors to sub-contract to our team, to enable us to continue to fulfil the needs of our ever-growing customer base - The main focus of this role is to provide high quality High Risk fire risk assessments to our customers. - Provide...

  • Finance Officer

    4 weeks ago


    Oldham, United Kingdom Page Personnel Full time

    Great Opportunity as an Immediate Start - Fantastic 12 month Fixed Term Contract **About Our Client**: A well respected, not for profit housing association located in Great Manchester. Their mission is to improve lives and to be a trusted provider of quality homes to benefit the local community, deliver excellent landlord and support services, and create...

  • Fire Safety Officer

    4 weeks ago


    Oldham, United Kingdom Niyaa People Ltd Full time

    We are actively looking for a Fire Safety Officer to join a housing association in the Manchester area on a temporary basis. In return you will receive a 3 month contract, flexible working arrangements, mileage coverage, the opportunity to be extended and the opportunity to be made permanent. As the Fire Safety Officer you will be: Providing high level...


  • Oldham, United Kingdom Guinness Partnership Full time

    About the roleWe're looking for an Internal Communications Officer to join our busy Communications team on permanent contract. Based in our Oldham office - you'll be joining one of the country's leading providers of affordable housing. This is a full-time role working 35 hours, Mon to Fri, and offers hybrid working two days working from the office and three...


  • Oldham, United Kingdom Peel Recruitment & Training Solutions Ltd Full time

    **We are currently recruiting a Democratic Services Officer based in Oldham.** **£16.69 per hour.** **This role offers a combination of home working and office working** **Job role** To provide and develop the political administrative arrangements for the co-ordination and delivery of the Council’s formal decision making process, including reviewing,...

  • Office Scheduler

    4 weeks ago


    Oldham, United Kingdom XS Recruitment Full time

    Permanent ContractOffice Scheduler/coordinatorMonday to Friday: 8.30am to 5 pm (40 hours per week)Area:ChaddertonSalary: 24k to 26k (depending on experience)With company bonus, figures to be discussed at interview.23 days holidays, plus bank holidaysAddition benefits availableIntro:Kingdom People are working with our client based in Chadderton.Offering...


  • Oldham, United Kingdom Skilled Careers Full time

    GAS SERVICE & REPAIR ENGINEERS NEEDED IN NORTH MANCHESTER !! Gas Service & Repair Engineers Salary: Competitive salary- both contract and perm roles available  I am currently looking for a Gas Service & Repair Engineer to work in North Manchester, for a large social housing contractor. My client has over 12000 properties and are looking to grow their...

  • Purchasing Officer

    4 weeks ago


    Oldham, United Kingdom Reed Talent Solutions Full time

    Oldham Council are currently seeking a Purchasing Officer to work on a full time, temporary basis. **Contract: **31/03/2023 **Location**: Metropolitan Place, Oldham **Hours**: 36 per week Purchasing Officer supporting CSC Permanence and Long Term Teams **Key tasks are**: 1. Administrate and deliver the day to day purchasing function 2. Set up purchasing...

  • Employment Officer

    4 weeks ago


    Oldham, United Kingdom Pure Innovations Full time

    **JOB DESCRIPTION FOR THE POST OF EMPLOYMENT OFFICER** **Location: Oldham based **(Remote with travel across Greater Manchester) **Hours: 35 hours per week - Permanent Contract **_Monday - Friday however there will be a need for some evening and weekend work, therefore flexibility is essential._ **Salary: £25,127.00** - Please note the post holder must...

  • Fire Risk Assessor

    1 month ago


    Oldham, United Kingdom Chubb Fire & Security Group Full time

    Company Description Chubb has an opportunity for an experienced and qualified, self-employed , "HIGH RISK" Fire Risk Assessors to sub-contract to our team, to enable us to continue to fulfil the needs of our ever-growing customer base Job Description The main focus of this role is to provide high quality High Risk fire risk assessments to our...


  • Oldham, United Kingdom Skilled Careers Full time

    GAS SERVICE & REPAIR ENGINEERS NEEDED IN NORTH MANCHESTER !!Gas Service & Repair Engineers Salary: Competitive salary- both contract and perm roles available I am currently looking for a Gas Service & Repair Engineer to work in North Manchester, for a large social housing contractor. My client has over 12000 properties and are looking to grow their...


  • Oldham, United Kingdom Page Personnel Full time

    Great Opportunity as an Immediate Start - 12-Months Fixed Term Contract **About Our Client**: A well respected, not for profit, housing association located in Great Manchester. Their mission is to improve lives and to be a trusted provider of quality homes to benefit the local community, deliver excellent landlord and support services, and create thriving...

  • Lettings Officer

    1 month ago


    Oldham, United Kingdom The Guinness Partnership Full time

    **About Us** We’re in one of the most exciting periods in the history of Guinness and have set ambitious, challenging objectives for the future. Our strategy is all about our vision for an amazing organisation. It defines Guinness as a customer service business, with a real focus on making sure every customer has great experience, every time they contact...