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Retail Assistant
7 days ago
**Please note this position is for alternate weekend hours only (14 hours over 2 weeks)**
Overview:
We are seeking a motivated and customer-oriented Retail Sales Assistant to join our team. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner
- Provide product knowledge and information to customers
- Assist customers in finding the right products to meet their needs
- Upsell and cross-sell products to maximize sales opportunities
- Process customer transactions accurately and efficiently
- Maintain a clean and organized sales floor
- Stock shelves and ensure merchandise is properly displayed
- Handle customer inquiries, complaints, and returns in a timely manner
- Collaborate with team members to achieve sales targets
- Stay up-to-date with product knowledge and industry trends
**Requirements**:
- Previous retail or customer service experience preferred
- Strong organizational skills with the ability to multitask
- Experience in using point-of-sale (POS) systems
- Knowledge of phone etiquette and ability to communicate effectively over the phone
**Job Type**: Part-time
**Salary**: £8.35-£11.40 per hour
Expected hours: 7 per week
**Benefits**:
- Company pension
- Employee discount
- On-site parking
- Store discount
Schedule:
- Weekends only
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (required)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Expected start date: 22/04/2024
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