Lettings Administrator

1 week ago


Canary Wharf, United Kingdom Jackson Sims Recruitment Full time

**Lettings Administrator**

Location: Canary Wharf

Hours: Monday - Friday 9-5:30pm

**Salary**: £24,000PA + 10% KPI

Type: 3 days in the office, 2 days from home

**Key Responsibilities**:

- Assisting and supporting the Lettings Progressors’ with any administration work required in line with progressing a new tenancy.
- Ensure all supporting documents for Landlords are received and uploaded to the database before a property is able to go to on the market
- Correctly add all updated Terms and Conditions for landlords onto the database and inform all relevant departments.
- All new property instructions to be uploaded to the database and ensuring all supporting documents are present including EPCs and EICRs, and also checking if a property requires a Landlord License.
- Loading of databases with relevant documentation and ensuring integrity of data
- Utilizing the administration reports which are generated from P2Gold
- Tenancy deposit registration/renewal deposit registration/un-protection
- Liaising with other departments to ensure that the property is ready for the new tenancy Arranging property cleanings, inventories and to action special requirements agreed on the offer
- Raising work orders and approving invoices on the system
- Ensuring property compliance regarding EPC, EICR, HMOs and all other licensing requirements
- Assisting the Lettings Progressors’ with the processing of change of tenancies and ownerships on the system
- Thorough understanding and communication with Spark Energy and other utility providers and contacting them when necessary to inform them of new tenancies.
- Understanding of building, content, rent insurance and eviction cover and uploading policies to the database
- Ensure that all tenants with expired visas are contacted and new Right to Rent checks are carried out in time and the database updated.
- Handling the calls, taking and passing the messages
- Assisting with customers’, clients’ and suppliers’ enquiries in the office
- Providing adequate handovers to the team and covering for any absences
- Taking the necessary training and tests to build knowledge of the industry and the Company
- Completing of all other business administration duties and projects as assigned

**Skills Required**:
**PREVIOUS LETTINGS ADMINISTRATION EXPERIENCE WOULD BE IDEAL, ALTHOUGH NOT ESSENTIAL Happy to train a strong administrator who is keen to get into lettings industry Must be bright, confident, strong, highly organised and must be able to work under pressure**
- Commitment to provide the highest level of customer service
- Exceptional organizational, time management and prioritising skills
- Ability to work under pressure, multi-tasks to meet strict deadlines
- Outstanding attention to details
- Being able to work on own initiative
- Excellent skills in Microsoft Office package and general office skills
- Knowledge of property and/or law would be essential to a minimum NFoPP standard (must be undertaken within first 6 months of employment)
- GDPR and Anti Money Laundering Training (must be undertaken at the start of employment)

**Salary**: £24,000.00-£26,400.00 per year

Schedule:

- Monday to Friday



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